# Amazon Transcribe vs Deepgram

**Leader by vioscaleAI score:** Deepgram

| Attribute | Amazon Transcribe | Deepgram |
|---|---|---|
| **vioscaleAI score** | 49.7 (45% (low)) | 61.9 (55% (medium)) |
| content.faq | `[{"answer":"A fully managed API service that converts speech to text using advanced AI, supporting over 100 languages with features like speaker identification, custom vocabularies, and content filtering. It is indexed under Speech To Text.","source":"https://aws.amazon.com/transcribe/pricing/?nc=sn&loc=3","question":"What is Amazon Transcribe?","confidence":0.6},{"answer":"Amazon Transcribe offers a free tier, so you can start without paying. Paid plans start at $0.01. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://aws.amazon.com/transcribe/pricing/?nc=sn&loc=3","question":"Is Amazon Transcribe free?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon Transcribe, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/transcribe/pricing/?nc=sn&loc=3","question":"Can Amazon Transcribe be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Amazon Transcribe. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon Transcribe not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/trust-center/?nc2=h_dsc_aa_trc","question":"What security certifications does Amazon Transcribe have?","confidence":0.7}]` | `[{"answer":"A platform providing real-time speech-to-text, text-to-speech, and voice agent APIs with native support for understanding turn-taking, interruptions, and multi-speaker scenarios. Supports 45+ languages with features like speaker identification, smart formatting, and keyword recognition for enterprise and developer use cases. It is indexed under Speech To Text.","source":"https://deepgram.com/pricing","question":"What is Deepgram?","confidence":0.6},{"answer":"Deepgram does not publish its prices. Pricing is quoted on request, across 2 plans (Pay As You Go and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://deepgram.com/pricing","question":"How much does Deepgram cost?","confidence":0.6},{"answer":"Deepgram supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://deepgram.com/pricing","question":"What platforms does Deepgram support?","confidence":0.6},{"answer":"Yes. Deepgram can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://deepgram.com/pricing","question":"Can Deepgram be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Deepgram, including Zapier, Genesys, Cisco, Avaya, Nuance, UniMRCP, Y Combinator and TensorFlow.js. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://deepgram.com/pricing","question":"What does Deepgram integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Deepgram. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Deepgram not holding them. Always confirm compliance directly before you rely on it.","source":"https://deepgram.com/learn/compliance-monitoring-for-call-centers","question":"What security certifications does Deepgram have?","confidence":0.7},{"answer":"Deepgram is available worldwide. Its primary markets are the United States, the United Kingdom and the EU.","source":"https://deepgram.com/pricing","question":"Where is Deepgram available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"on_prem":true,"self_hosted":true}` |
| description.long | A fully managed API service that converts speech to text using advanced AI, supporting over 100 languages with features like speaker identification, custom vocabularies, and content filtering. | A platform providing real-time speech-to-text, text-to-speech, and voice agent APIs with native support for understanding turn-taking, interruptions, and multi-speaker scenarios. Supports 45+ languages with features like speaker identification, smart formatting, and keyword recognition for enterprise and developer use cases. |
| features.capabilities | `{"fine_tuning":true,"pii_redaction":true,"vertical_model":true,"custom_vocabulary":true,"real_time_streaming":true,"speaker_diarization":true,"punctuation_formatting":true}` | `{"fine_tuning":true,"pii_redaction":true,"vertical_model":true,"custom_vocabulary":true,"real_time_streaming":true,"speaker_diarization":true,"punctuation_formatting":true}` |
| integrations.count | - | 6 |
| integrations.list | - | `[{"name":"Zapier"},{"name":"Genesys"},{"name":"Cisco"},{"name":"Avaya"},{"name":"Nuance"},{"name":"UniMRCP"},{"name":"Y Combinator"},{"name":"TensorFlow.js","native":false,"category":"ml_framework"},{"name":"AudioCodes VoiceAI Connect","native":true,"direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":["US","AU"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Streaming Transcription","summary":"$0.01/minute","features":["Real-time transcription","100+ language support","Custom vocabulary","Speaker diarization","Automatic punctuation","Word-level confidence scores"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"}],"description":"Real-time audio transcription","contactSales":false},{"free":false,"name":"Batch Transcription","summary":"$0.006/minute","features":["Batch audio processing","Recorded file support","100+ language support","Custom vocabulary","Automatic language detection","Vocabulary filtering"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.006,"currency":"USD"}],"description":"Recorded audio file transcription","contactSales":false},{"free":false,"name":"Call Analytics","summary":"$0.03/minute (Tier 1, up to 250k minutes)","features":["Sentiment analysis","Call categorization","Call characteristics tracking","Speaker identification","Compliance monitoring","Automatic summaries"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.03,"currency":"USD"}],"description":"Advanced call transcription with conversation insights","contactSales":false}],"addOns":[{"name":"Automatic Content Redaction"},{"name":"Custom Language Models"},{"name":"Generative Call Summarization","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0024,"currency":"USD"}]}],"summary":"From $0.006/minute for batch transcription. Free tier: 60 minutes/month for 12 months.","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/transcribe/pricing/?nc=sn&loc=3","retrievedAt":"2026-08-19T21:37:22.238Z","startingPrice":{"unit":"minute","amount":0.006,"currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Pay As You Go","summary":"From $0.0042/min STT or $0.045/1k chars TTS. Free $200 credit included.","features":["Real-time and batch processing","45+ languages","Speaker diarization","PII redaction","Smart formatting","Keyterm prompting"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","unit":"Nova-3 STT","amount":0.0042,"currency":"USD"},{"per":{"qty":1000,"unit":"characters"},"kind":"metered","unit":"Text-to-Speech","amount":0.045,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","unit":"Voice Agent API","amount":0.075,"currency":"USD"}],"description":"Usage-based pricing with initial $200 credit","contactSales":false,"includedLimits":{"voice_agent":"up to 45 concurrent","initial_credit":"$200","text_to_speech":"up to 45 concurrent","audio_intelligence":"up to 10 concurrent","speech_to_text_wss":"up to 150 concurrent","speech_to_text_rest":"up to 50 concurrent"}},{"free":false,"name":"Growth","summary":"$4,000+/year","features":["All public model endpoints","Higher concurrency limits"],"commitment":"annual","components":[{"kind":"fixed","amount":4000,"period":"year","currency":"USD"}],"description":"For growing applications with higher concurrency and annual commitment","contactSales":false,"includedLimits":{"voice_agent":"up to 60 concurrent","text_to_speech":"up to 60 concurrent","speech_to_text_wss":"up to 225 concurrent"}},{"free":false,"name":"Enterprise","description":"Custom solutions for large volumes or specialized compliance needs","contactSales":true}],"addOns":[{"name":"Speaker Diarization","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.002,"currency":"USD"}]},{"name":"PII Redaction","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.002,"currency":"USD"}]}],"summary":"From $0.0042/min STT. Free $200 credit on signup. Growth plan $4,000+/year with higher limits.","currency":"USD","freeTier":true,"sourceUrl":"https://deepgram.com/pricing","retrievedAt":"2026-09-29T10:48:08.294Z","startingPrice":{"amount":4000,"period":"year","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | high |
| pricing.starting_price | `{"amount":0.006,"currency":"USD"}` | `{"amount":4000,"currency":"USD"}` |
| pricing.transparent | no | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","status":"active"},{"name":"SOC 2 Type I","status":"active"},{"name":"GDPR","status":"active"},{"name":"HIPAA","status":"active"},{"name":"PCI DSS","status":"active"},{"name":"CCPA","status":"active"}]` |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.pci | yes | yes |
| security.soc2 | - | yes |
| security.trust_center | https://aws.amazon.com/compliance/?nc2=h_dsc_aa_cmp | https://deepgram.com/learn/python-script-compliance |

## Capabilities (Speech To Text)

| Capability | Amazon Transcribe | Deepgram |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Real time streaming | ✓ | ✓ |
| Speaker diarization | ✓ | ✓ |
| Custom vocabulary | ✓ | ✓ |
| Fine tuning | ✓ | ✓ |
| Word timestamps | - | - |
| Punctuation formatting | ✓ | ✓ |
| Pii redaction | ✓ | ✓ |
| Vertical model | ✓ | ✓ |
| Offline on device | - | - |
| Open source | - | - |

*Source: vioscaleAI. Generated 2026-10-16T20:59:01.500Z. "-" = undocumented, not absent.*