# Amazon SES vs Sinch

**Leader by vioscaleAI score:** Sinch

| Attribute | Amazon SES | Sinch |
|---|---|---|
| **vioscaleAI score** | 64.6 (74% (medium)) | 77.9 (68% (medium)) |
| content.faq | `[{"answer":"A managed email delivery platform that scales to handle high volumes with flexible IP address management. Provides deliverability tracking and sender reputation tools for optimized inbox placement. It is indexed under Communication APIs.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What is Amazon SES?","confidence":0.6},{"answer":"We have confirmed browser-based access to Amazon SES. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What platforms does Amazon SES support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon SES, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Can Amazon SES be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Amazon SES. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon SES not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/trust-center/?nc1=f_cc","question":"What security certifications does Amazon SES have?","confidence":0.7},{"answer":"Amazon SES is available worldwide. The vendor is headquartered in the United States.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Where is Amazon SES available?","confidence":0.75}]` | `[{"answer":"A unified platform providing enterprise-grade messaging, voice, and email capabilities with built-in delivery, compliance, and fraud protection. Offers both developer APIs and ready-made applications for marketing, notifications, identity verification, and customer support. It is indexed under Communication APIs.","source":"https://www.sinch.com","question":"What is Sinch?","confidence":0.6},{"answer":"Sinch offers a free tier, so you can start without paying. Paid plans start at $0.01. Pricing changes often, so verify at source before relying on it.","source":"https://www.sinch.com","question":"Is Sinch free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Sinch. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.sinch.com","question":"What platforms does Sinch support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Sinch, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.sinch.com","question":"Can Sinch be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for Sinch, including Genesys, 3CX, Adobe, Emarsys, SAP, HubSpot, Shopify and Mailjet, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.sinch.com","question":"What does Sinch integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Sinch. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Sinch not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.sinch.com/security","question":"What security certifications does Sinch have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud email service that handles high-volume email sending and receiving through APIs, SMTP, or AWS SDKs. It offers deliverability tools, dedicated IP management, security features, and compliance controls to help organizations reliably reach customer inboxes. | A communications platform providing APIs for sending SMS messages, making voice calls, sending emails, and verifying user identities with enterprise-grade infrastructure spanning 60+ countries and 99.99% uptime. |
| features.capabilities | `{"email":true,"two_way":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":false}` |
| integrations.count | 2 | 13 |
| integrations.list | `[{"name":"Amazon WorkMail"},{"name":"Amazon Mail Manager"}]` | `[{"name":"Genesys"},{"name":"3CX"},{"name":"Adobe"},{"name":"Emarsys"},{"name":"SAP"},{"name":"HubSpot"},{"name":"Shopify"},{"name":"Mailjet"},{"name":"Mailgun"},{"name":"SimpleTexting"},{"name":"ClickSend"},{"name":"Chatlayer"},{"name":"Contact Pro"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Essentials","summary":"$0.16 per 1,000 emails","features":["Auto email validation"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.16,"currency":"USD"}],"description":"Per-email metered pricing with automatic email validation","contactSales":false},{"free":false,"name":"Pro","summary":"$105/month plus $0.14 per 1,000 emails","features":["Dedicated IP addresses","Virtual Deliverability Manager","Inbox placement testing","Email validation API"],"commitment":"monthly","components":[{"kind":"fixed","amount":105,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.14,"currency":"USD"}],"description":"Fixed monthly fee with discounted per-email rates and deliverability features","contactSales":false,"includedLimits":{"domains":"1","dedicated_ips":"1","api_validations":"2,500 per month","seed_list_tests":"5 per month"}},{"free":false,"name":"Enterprise","summary":"$500/month plus $0.11 per 1,000 emails","features":["Dedicated IP addresses","Virtual Deliverability Manager","Global endpoints","Annual expert deliverability assessment","Inbox placement testing"],"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.11,"currency":"USD"}],"description":"Premium plan with fixed monthly cost, lowest per-email rates, and comprehensive features","contactSales":false,"includedLimits":{"domains":"5","dedicated_ips":"12","api_validations":"5,000 per month","seed_list_tests":"25 per month"}},{"free":false,"name":"À la carte","summary":"$0.02–$0.08 per 1,000 emails (0–100M monthly)","features":["Volume-based tiered rates"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.08,"currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.04,"currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.02,"currency":"USD"}],"description":"Pure usage-based pricing with no fixed monthly costs, tiered by volume","contactSales":false}],"addOns":[{"name":"Global Endpoints (multi-region failover)","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Open Ingress Endpoint","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Attachment data transfer","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.12,"currency":"USD"}]}],"summary":"From $0.02–$0.16 per 1,000 emails depending on plan and volume. Free tier: up to $200 AWS credits for 6 months on new accounts.","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/ses/pricing/","retrievedAt":"2026-10-13T10:34:12.109Z","startingPrice":{"amount":105,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Voice API Calling","summary":"From $0.01/minute for outbound calls","features":["Domestic calling in 60+ countries","International calling","In-app calling","SIP interface","Call recording","Transcription","Text to speech","IVR menus","Number masking","Answering machine detection"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"}],"description":"Pay-as-you-go voice calling with transparent per-minute pricing","contactSales":false},{"free":true,"name":"Phone Numbers","summary":"Setup: $0.00, Monthly: $0.00","features":["Receive calls","Domestic calling"],"components":[{"kind":"one_time","amount":0,"currency":"USD"},{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Local business phone numbers","contactSales":false}],"summary":"Pay-as-you-go from $0.01/minute for voice calls. Free trial available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.sinch.com","retrievedAt":"2026-08-05T14:24:33.982Z","startingPrice":{"amount":0.01,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | low |
| pricing.starting_price | `{"amount":105,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | https://aws.amazon.com/compliance/ | - |

## Capabilities (Communication APIs)

| Capability | Amazon SES | Sinch |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | - | ✓ |
| WhatsApp | - | ✓ |
| RCS | - | ✓ |
| Transactional email | ✓ | ✓ |
| Video / real-time | - | ✓ |
| In-app chat | - | ✓ |
| Verify / OTP / 2FA | - | ✓ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✗ |

*Source: vioscaleAI. Generated 2026-10-16T18:31:43.115Z. "-" = undocumented, not absent.*