# Amazon SES vs Infobip

**Leader by vioscaleAI score:** Infobip

| Attribute | Amazon SES | Infobip |
|---|---|---|
| **vioscaleAI score** | 64.6 (74% (medium)) | 78.7 (48% (low)) |
| content.faq | `[{"answer":"A managed email delivery platform that scales to handle high volumes with flexible IP address management. Provides deliverability tracking and sender reputation tools for optimized inbox placement. It is indexed under Communication APIs.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What is Amazon SES?","confidence":0.6},{"answer":"We have confirmed browser-based access to Amazon SES. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What platforms does Amazon SES support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon SES, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Can Amazon SES be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Amazon SES. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon SES not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/trust-center/?nc1=f_cc","question":"What security certifications does Amazon SES have?","confidence":0.7},{"answer":"Amazon SES is available worldwide. The vendor is headquartered in the United States.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Where is Amazon SES available?","confidence":0.75}]` | `[{"answer":"Infobip is an omnichannel cloud communications platform enabling businesses to send messages via SMS, email, voice, WhatsApp, Viber, and other digital channels. It offers global message delivery with high reliability, advanced routing, and tools for building automated customer conversations. It is indexed under Communication APIs.","source":"https://www.infobip.com","question":"What is Infobip?","confidence":0.6},{"answer":"Infobip offers a free tier, so you can start without paying. Paid plans start at €115 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.infobip.com/pricing","question":"Is Infobip free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Infobip. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.infobip.com/pricing","question":"What platforms does Infobip support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Infobip, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.infobip.com/pricing","question":"Can Infobip be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Infobip, including SMS, Email, Voice, MMS, WhatsApp, RCS, Messenger and Viber, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.infobip.com","question":"What does Infobip integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Infobip. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Infobip not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.infobip.com/privacy-documents","question":"What security certifications does Infobip have?","confidence":0.7},{"answer":"Infobip is available worldwide. Its primary markets are the United States, Canada and the United Kingdom. The vendor is headquartered in the United Kingdom.","source":"https://www.infobip.com/pricing","question":"Where is Infobip available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud email service that handles high-volume email sending and receiving through APIs, SMTP, or AWS SDKs. It offers deliverability tools, dedicated IP management, security features, and compliance controls to help organizations reliably reach customer inboxes. | A communications platform-as-a-service that enables businesses to reach customers via SMS, email, WhatsApp, voice, and other channels through unified APIs and a web portal, with global reach and enterprise-grade security. |
| features.capabilities | `{"email":true,"two_way":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 2 | 30 |
| integrations.list | `[{"name":"Amazon WorkMail"},{"name":"Amazon Mail Manager"}]` | `[{"name":"SMS"},{"name":"Email"},{"name":"Voice"},{"name":"MMS"},{"name":"WhatsApp"},{"name":"RCS"},{"name":"Messenger"},{"name":"Viber"},{"name":"Instagram"},{"name":"Google Business Messages"},{"name":"Apple Messages for Business"},{"name":"LINE"},{"name":"Zalo"},{"name":"KakaoTalk","native":true,"category":"messaging"},{"name":"WhatsApp Business Platform","category":"messaging"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Essentials","summary":"$0.16 per 1,000 emails","features":["Auto email validation"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.16,"currency":"USD"}],"description":"Per-email metered pricing with automatic email validation","contactSales":false},{"free":false,"name":"Pro","summary":"$105/month plus $0.14 per 1,000 emails","features":["Dedicated IP addresses","Virtual Deliverability Manager","Inbox placement testing","Email validation API"],"commitment":"monthly","components":[{"kind":"fixed","amount":105,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.14,"currency":"USD"}],"description":"Fixed monthly fee with discounted per-email rates and deliverability features","contactSales":false,"includedLimits":{"domains":"1","dedicated_ips":"1","api_validations":"2,500 per month","seed_list_tests":"5 per month"}},{"free":false,"name":"Enterprise","summary":"$500/month plus $0.11 per 1,000 emails","features":["Dedicated IP addresses","Virtual Deliverability Manager","Global endpoints","Annual expert deliverability assessment","Inbox placement testing"],"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.11,"currency":"USD"}],"description":"Premium plan with fixed monthly cost, lowest per-email rates, and comprehensive features","contactSales":false,"includedLimits":{"domains":"5","dedicated_ips":"12","api_validations":"5,000 per month","seed_list_tests":"25 per month"}},{"free":false,"name":"À la carte","summary":"$0.02–$0.08 per 1,000 emails (0–100M monthly)","features":["Volume-based tiered rates"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.08,"currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.04,"currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.02,"currency":"USD"}],"description":"Pure usage-based pricing with no fixed monthly costs, tiered by volume","contactSales":false}],"addOns":[{"name":"Global Endpoints (multi-region failover)","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Open Ingress Endpoint","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Attachment data transfer","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.12,"currency":"USD"}]}],"summary":"From $0.02–$0.16 per 1,000 emails depending on plan and volume. Free tier: up to $200 AWS credits for 6 months on new accounts.","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/ses/pricing/","retrievedAt":"2026-10-13T10:34:12.109Z","startingPrice":{"amount":105,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"SMS","features":["Flexible pricing by destination country","98% open rate","Global delivery","Fraud protection"],"description":"Pay-per-message SMS delivery with flexible pricing by destination","contactSales":false},{"free":false,"name":"Email","features":["99.4% deliverability rate","120k emails per minute processing","2 second average delivery"],"description":"Flat-rate email messaging worldwide","contactSales":false},{"free":false,"name":"WhatsApp","features":["Utility messages","Authentication/OTP","Marketing messages","Free-form customer responses"],"description":"Per-message WhatsApp platform messaging with category-based pricing","contactSales":false},{"free":false,"name":"Viber","features":["Promotional, transactional, OTP, and conversational messages","Minimum commitment €115 (standard) or €175 (select countries)"],"components":[{"kind":"fixed","amount":115,"period":"month","currency":"EUR"}],"description":"Per-message Viber messaging with monthly sender/service ID commitment","contactSales":false},{"free":false,"name":"Voice","features":["Inbound call handling","IVR automation","95% global coverage","70+ direct operator connections"],"description":"Inbound and outbound voice call routing","contactSales":false}],"summary":"Usage-based pricing with per-message SMS/WhatsApp, flat-rate email, and per-minute voice. Viber has €115-€175 monthly minimum. Prices vary by destination country.","currency":"EUR","freeTier":true,"sourceUrl":"https://www.infobip.com/pricing","retrievedAt":"2026-08-14T12:10:23.598Z","startingPrice":{"amount":115,"period":"month","currency":"EUR"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | low |
| pricing.starting_price | `{"amount":105,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.9 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://aws.amazon.com/compliance/ | https://www.infobip.com/policies/privacy-notice |

## Capabilities (Communication APIs)

| Capability | Amazon SES | Infobip |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | - | ✓ |
| WhatsApp | - | ✓ |
| RCS | - | ✓ |
| Transactional email | ✓ | ✓ |
| Video / real-time | - | ✓ |
| In-app chat | - | ✓ |
| Verify / OTP / 2FA | - | ✓ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:18:31.130Z. "-" = undocumented, not absent.*