# Amazon Neptune vs TigerGraph

**Leader by vioscaleAI score:** Amazon Neptune

| Attribute | Amazon Neptune | TigerGraph |
|---|---|---|
| **vioscaleAI score** | 58.1 (73% (medium)) | 40.9 (71% (medium)) |
| content.faq | `[{"answer":"A cloud-based graph database that scales serverlessly and analyzes relationships across structured and unstructured data. Designed to improve AI application accuracy through integrated GraphRAG capabilities and support for agentic memory tools. It is indexed under Graph Databases.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What is Amazon Neptune?","confidence":0.6},{"answer":"Amazon Neptune is sold across 4 plans: On-demand, Serverless, Database Savings Plans and Neptune Analytics. We have not confirmed a published price for every tier. There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://aws.amazon.com/neptune/","question":"How much does Amazon Neptune cost?","confidence":0.6},{"answer":"Amazon Neptune supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What platforms does Amazon Neptune support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon Neptune, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Can Amazon Neptune be self-hosted?","confidence":0.6},{"answer":"Amazon Neptune is available worldwide. Its primary market is the United States.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Where is Amazon Neptune available?","confidence":0.5}]` | `[{"answer":"A graph database platform that models relationships between data points, supporting enterprise deployments with features for compliance, fraud detection, real-time identity verification, and integration with existing enterprise infrastructure. It is indexed under Graph Databases.","source":"https://www.tigergraph.com","question":"What is TigerGraph?","confidence":0.6},{"answer":"TigerGraph offers a free tier, so you can start without paying. Paid plans are also available: Basic, Premium and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.tigergraph.com/savanna-pricing/","question":"Is TigerGraph free?","confidence":0.6},{"answer":"We have confirmed browser-based access to TigerGraph. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.tigergraph.com/savanna-pricing/","question":"What platforms does TigerGraph support?","confidence":0.6},{"answer":"Yes. TigerGraph can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.tigergraph.com/savanna-pricing/","question":"Can TigerGraph be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for TigerGraph, including Snowflake, Apache Spark, Kafka, Apache Iceberg, AWS S3, MinIO, Ceph and Wasabi, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.tigergraph.com","question":"What does TigerGraph integrate with?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A fully managed, serverless graph database that automatically scales for handling billions of relationships. Supports standard query languages and provides ACID transactions, replication, and encryption to enhance AI applications with better context. | A graph database platform that models relationships between data points, supporting enterprise deployments with features for compliance, fraud detection, real-time identity verification, and integration with existing enterprise infrastructure. |
| features.capabilities | `{"workload":"both","deployment":"managed","distributed":"sharded","graph_model":"multi_model","licence_class":"proprietary","vector_search":true,"query_language":"Gremlin, openCypher, SPARQL","replication_ha":true,"full_text_search":"none","standard_support":true,"acid_transactions":"full"}` | `{"storage":"native","workload":"both","consistency":"strong","distributed":"clustered","graph_model":"property_graph","licence_class":"proprietary","query_language":"GSQL, GraphQL, GQL","replication_ha":true,"standard_support":false}` |
| integrations.count | 4 | 6 |
| integrations.list | `[{"name":"Amazon Bedrock Knowledge Bases"},{"name":"Strands AI Agents SDK"},{"name":"Amazon Bedrock","native":true,"category":"ai"},{"name":"LangChain","native":true},{"name":"Strands AI","native":true},{"name":"GraphStorm","native":true}]` | `[{"name":"Snowflake"},{"name":"Apache Spark"},{"name":"Kafka"},{"name":"Apache Iceberg"},{"name":"AWS S3"},{"name":"MinIO"},{"name":"Ceph"},{"name":"Wasabi"},{"name":"Kerberos"},{"name":"SAML"},{"name":"OIDC"},{"name":"LDAP"},{"name":"GraphQL"},{"name":"S3","native":true,"direction":"outbound"},{"name":"Amazon S3","native":true,"category":"storage","direction":"outbound"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"On-demand","commitment":"monthly","components":[{"per":{"qty":1,"unit":"vCPU-Hour"},"kind":"metered","amount":0.15,"currency":"USD"}],"description":"Hourly billing with no upfront commitments or long-term contracts required","contactSales":false},{"free":false,"name":"Serverless","commitment":"monthly","description":"Automatic scaling that adjusts capacity to meet workload demands","contactSales":false},{"free":false,"name":"Database Savings Plan","commitment":"annual","description":"Commitment-based discount with 1-year contract term","contactSales":false}],"summary":"Usage-based pricing. Free tier for 30 days. Options: on-demand hourly, serverless per capacity unit, or annual savings plan.","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/neptune/pricing/","retrievedAt":"2026-10-13T10:34:32.577Z","freeTrialDays":30,"startingPrice":{"unit":"vCPU-Hour","amount":0.15,"currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"usage","plans":[{"free":false,"name":"Basic","summary":"Pay-per-use VM instances and storage","commitment":"monthly","description":"Entry-level tier with 7-day backup retention","contactSales":false},{"free":false,"name":"Premium","summary":"Pay-per-use VM instances and storage","commitment":"monthly","description":"Mid-tier with 14-day backup retention","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing for annual and longer commitments","description":"Enterprise tier with 28-day backup retention and long-term commitment options","contactSales":true}],"addOns":[{"name":"Insights","components":[{"of":"compute_usage","kind":"percentage","rate":10}]},{"name":"GraphStudio"},{"name":"GraphQL Service"}],"summary":"Usage-based pricing on compute instances and storage; free tier available","currency":"USD","freeTier":true,"sourceUrl":"https://www.tigergraph.com/savanna-pricing/","retrievedAt":"2026-08-14T21:33:57.146Z","billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":0.15,"currency":"USD"}` | - |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.95 |
| reliability.status_page | yes | - |
| security.certifications | `[{"name":"SOC 2","status":"active"},{"name":"FedRAMP","level":"Moderate and High","status":"active"},{"name":"HIPAA","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.fedramp | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://aws.amazon.com/security/ | https://www.tigergraph.com/blog/from-compliance-to-competitive-moat-takeaways-from-fintech-meetup-2026/ |

## Capabilities (Graph Databases)

| Capability | Amazon Neptune | TigerGraph |
|---|:--:|:--:|
| **Model** |  |  |
| Graph model | Multi-model | Property graph |
| Query language(s) | Gremlin, openCypher, SPARQL | GSQL, GraphQL, GQL |
| **Transactions** |  |  |
| ACID transactions | Full | - |
| Consistency model | - | Strong |
| **Architecture** |  |  |
| Storage | - | Native graph |
| Distributed / scale | Sharded | Clustered |
| Replication / HA | ✓ | ✓ |
| OLTP vs OLAP | Both | Both |
| **Deployment** |  |  |
| Deployment | Managed | - |
| **Search** |  |  |
| Full-text search | None | - |
| Built-in vector search | ✓ | - |
| **Licensing** |  |  |
| Licence class | Proprietary | Proprietary |
| **Portability** |  |  |
| openCypher / TinkerPop standard | ✓ | ✗ |

*Source: vioscaleAI. Generated 2026-10-16T19:18:18.121Z. "-" = undocumented, not absent.*