# Amazon Kendra vs Sinequa

| Attribute | Amazon Kendra | Sinequa |
|---|---|---|
| **vioscaleAI score** | 52.4 (55% (medium)) | 66.2 (30% (low)) |
| content.faq | `[{"answer":"An AWS-managed service that uses ML and natural language processing to deliver accurate search results and instant answers across structured and unstructured enterprise data. Integrates with generative AI and LLMs for retrieval-augmented generation (RAG) applications. It is indexed under AI Enterprise Search.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What is Amazon Kendra?","confidence":0.6},{"answer":"Amazon Kendra offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"Is Amazon Kendra free?","confidence":0.6},{"answer":"Amazon Kendra supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What platforms does Amazon Kendra support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon Kendra, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"Can Amazon Kendra be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Amazon Kendra, including Amazon S3, Amazon RDS, Amazon FSx, Amazon Aurora, Box, Confluence Cloud, Atlassian Confluence Server and Adobe Experience Manager (AEM), plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What does Amazon Kendra integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Amazon Kendra. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon Kendra not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/security/?nc2=h_dsc_aa_sec","question":"What security certifications does Amazon Kendra have?","confidence":0.7}]` | `[{"answer":"An enterprise AI context platform that securely unifies knowledge across organizational data sources, enabling AI agents, assistants, and intelligent search while maintaining document-level security and preventing hallucinations. It is indexed under AI Enterprise Search.","source":"https://www.sinequa.com","question":"What is Sinequa?","confidence":0.6},{"answer":"We have confirmed browser-based access to Sinequa. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.sinequa.com","question":"What platforms does Sinequa support?","confidence":0.6},{"answer":"Yes. Sinequa can be deployed cloud / SaaS, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.sinequa.com/product/pricing/","question":"Can Sinequa be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Sinequa, including Microsoft Azure, Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, Salesforce, Confluence, Jira and Impact, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.sinequa.com","question":"What does Sinequa integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Sinequa. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Sinequa not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.sinequa.com/resources/assets/information-driven-compliance-and-insight/","question":"What security certifications does Sinequa have?","confidence":0.7},{"answer":"Sinequa is available worldwide. Its primary markets are the United States and France.","source":"https://www.sinequa.com/product/pricing/","question":"Where is Sinequa available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` |
| description.long | A managed machine learning service that enables organizations to create intelligent search experiences across enterprise data sources. It integrates with generative AI models to provide conversational question-answering capabilities through retrieval augmented generation. | An enterprise AI context platform that securely unifies knowledge across organizational data sources, enabling AI agents, assistants, and intelligent search while maintaining document-level security and preventing hallucinations. |
| features.capabilities | `{"deployment_model":"managed_cloud_saas","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":true,"multi_lingual_semantic_understanding":false,"source_system_rbac_permissions_mirroring":true,"hybrid_dense_and_sparse_lexical_reranking":false,"optical_character_recognition_ocr_for_pdfs":false,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true,"pre_built_native_crawlers_for_100_plus_saas_apps":true}` | `{"soc2_type_ii":true,"deployment_model":"hybrid","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":true,"hipaa_compliance_for_medical_records":true,"source_system_rbac_permissions_mirroring":true,"hybrid_dense_and_sparse_lexical_reranking":true,"personalization_based_on_user_department_context":true,"pre_built_native_crawlers_for_100_plus_saas_apps":true}` |
| integrations.count | 14 | 200 |
| integrations.list | `[{"name":"Amazon S3"},{"name":"Amazon RDS"},{"name":"Amazon FSx"},{"name":"Amazon Aurora"},{"name":"Box"},{"name":"Confluence Cloud"},{"name":"Atlassian Confluence Server"},{"name":"Adobe Experience Manager (AEM)"},{"name":"Alfresco On-Prem"},{"name":"Alfresco One"},{"name":"Microsoft SharePoint"},{"name":"Salesforce"},{"name":"ServiceNow"},{"name":"Google Drive"},{"name":"Confluence","native":true,"direction":"inbound"}]` | `[{"name":"Microsoft Azure"},{"name":"Microsoft 365"},{"name":"Microsoft Copilot"},{"name":"ChatGPT Enterprise"},{"name":"Salesforce"},{"name":"Confluence"},{"name":"Jira"},{"name":"Impact"},{"name":"Github"},{"name":"ServiceNow","native":true,"category":"it_service_management","direction":"inbound"},{"name":"Microsoft SharePoint","native":true,"category":"document_management","direction":"inbound"},{"name":"Azure AD","native":true,"category":"identity","direction":"inbound"},{"name":"Office 365 Teams","native":true,"category":"collaboration","direction":"inbound"},{"name":"Amazon S3","native":true,"category":"cloud_storage","direction":"inbound"},{"name":"Microsoft Azure Storage","native":true,"category":"cloud_storage","direction":"inbound"},{"name":"Yammer","native":true,"category":"collaboration","direction":"inbound"},{"name":"IBM Connections","native":true,"category":"collaboration","direction":"inbound"},{"name":"OpenText","native":true,"category":"content_management","direction":"inbound"},{"name":"Alfresco","native":true,"category":"content_management","direction":"inbound"},{"name":"Veeva","native":true,"category":"content_management","direction":"inbound"},{"name":"iManage Work","native":true,"category":"document_management","direction":"inbound"},{"name":"Oracle WebCenter","native":true,"category":"portal","direction":"inbound"},{"name":"Mimecast","native":true,"category":"email_security","direction":"inbound"},{"name":"MediaWiki","native":true,"category":"wiki","direction":"inbound"},{"name":"HBase","native":true,"category":"database","direction":"inbound"},{"name":"Hadoop File System","native":true,"category":"big_data","direction":"inbound"},{"name":"Jahia","native":true,"category":"content_management","direction":"inbound"},{"name":"Jalios","native":true,"category":"content_management","direction":"inbound"},{"name":"Adobe Experience Manager","native":true,"category":"content_management","direction":"inbound"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","FR"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","retrievedAt":"2026-08-21T11:09:58.587Z"}` | - |
| pricing.free_tier | yes | - |
| pricing.model | freemium | commercial |
| pricing.price_level | low | - |
| pricing.transparent | yes | - |
| security.certifications | - | `[{"name":"SOC 2 Type II","status":"active"},{"name":"ISO 27001","status":"active"},{"name":"HIPAA","status":"active"}]` |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.pci | yes | - |
| security.soc2 | - | yes |
| security.trust_center | https://aws.amazon.com/compliance/?nc2=h_dsc_aa_cmp | https://www.sinequa.com/product/security/ |

## Capabilities (AI Enterprise Search)

| Capability | Amazon Kendra | Sinequa |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Managed cloud saas | Hybrid |
| Source system RBAC permissions mirroring | ✓ | ✓ |
| Generative AI answer synthesis rag | ✓ | ✓ |
| Hybrid dense and sparse lexical reranking | ✗ | ✓ |
| Pre built native crawlers for 100 plus saas apps | ✓ | ✓ |
| Multi lingual semantic understanding | ✗ | - |
| Personalization based on user department context | ✓ | ✓ |
| Optical character recognition OCR for pdfs | ✗ | - |
| Admin dashboard for search analytics and gaps | ✓ | - |
| Bring your own LLM byo model support | ✓ | ✓ |
| SOC2 type ii | - | ✓ |
| HIPAA compliance for medical records | - | ✓ |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T21:59:33.559Z. "-" = undocumented, not absent.*