# Amazon Kendra vs Dashworks

**Leader by vioscaleAI score:** Dashworks

| Attribute | Amazon Kendra | Dashworks |
|---|---|---|
| **vioscaleAI score** | 52.4 (55% (medium)) | 67.9 (57% (medium)) |
| content.faq | `[{"answer":"An AWS-managed service that uses ML and natural language processing to deliver accurate search results and instant answers across structured and unstructured enterprise data. Integrates with generative AI and LLMs for retrieval-augmented generation (RAG) applications. It is indexed under AI Enterprise Search.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What is Amazon Kendra?","confidence":0.6},{"answer":"Amazon Kendra offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"Is Amazon Kendra free?","confidence":0.6},{"answer":"Amazon Kendra supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What platforms does Amazon Kendra support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon Kendra, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"Can Amazon Kendra be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Amazon Kendra, including Amazon S3, Amazon RDS, Amazon FSx, Amazon Aurora, Box, Confluence Cloud, Atlassian Confluence Server and Adobe Experience Manager (AEM), plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What does Amazon Kendra integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Amazon Kendra. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon Kendra not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/security/?nc2=h_dsc_aa_sec","question":"What security certifications does Amazon Kendra have?","confidence":0.7}]` | `[{"answer":"Dashworks is an AI knowledge assistant that searches across your team's apps and documents in real-time to provide instant, verified answers without requiring data indexing. It is indexed under AI Enterprise Search.","source":"https://www.dashworks.ai/pricing","question":"What is Dashworks?","confidence":0.6},{"answer":"Dashworks is a paid product; published pricing starts at $10 per user per month. It is sold across 3 plans (Team, Business and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.dashworks.ai/pricing","question":"How much does Dashworks cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Dashworks. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.dashworks.ai/pricing","question":"What platforms does Dashworks support?","confidence":0.6},{"answer":"Yes. Dashworks can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.dashworks.ai/pricing","question":"Can Dashworks be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Dashworks, including GitHub, Slack, Salesforce, Google Drive, Dropbox, Bing and DocuSign. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.dashworks.ai/pricing","question":"What does Dashworks integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Dashworks. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Dashworks not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.dashworks.ai/security","question":"What security certifications does Dashworks have?","confidence":0.7},{"answer":"Dashworks is available worldwide. Its primary market is the United States.","source":"https://www.dashworks.ai/pricing","question":"Where is Dashworks available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A managed machine learning service that enables organizations to create intelligent search experiences across enterprise data sources. It integrates with generative AI models to provide conversational question-answering capabilities through retrieval augmented generation. | Dashworks is an AI knowledge assistant that searches across your team's apps and documents in real-time to provide instant, verified answers without requiring data indexing. |
| features.capabilities | `{"deployment_model":"managed_cloud_saas","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":true,"multi_lingual_semantic_understanding":false,"source_system_rbac_permissions_mirroring":true,"hybrid_dense_and_sparse_lexical_reranking":false,"optical_character_recognition_ocr_for_pdfs":false,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true,"pre_built_native_crawlers_for_100_plus_saas_apps":true}` | `{"soc2_type_ii":true,"pricing_model":"per_employee_seat","deployment_model":"hybrid","generative_ai_answer_synthesis_rag":true,"hipaa_compliance_for_medical_records":true,"multi_lingual_semantic_understanding":true,"source_system_rbac_permissions_mirroring":true,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true}` |
| integrations.count | 14 | 7 |
| integrations.list | `[{"name":"Amazon S3"},{"name":"Amazon RDS"},{"name":"Amazon FSx"},{"name":"Amazon Aurora"},{"name":"Box"},{"name":"Confluence Cloud"},{"name":"Atlassian Confluence Server"},{"name":"Adobe Experience Manager (AEM)"},{"name":"Alfresco On-Prem"},{"name":"Alfresco One"},{"name":"Microsoft SharePoint"},{"name":"Salesforce"},{"name":"ServiceNow"},{"name":"Google Drive"},{"name":"Confluence","native":true,"direction":"inbound"}]` | `[{"name":"GitHub"},{"name":"Slack"},{"name":"Salesforce"},{"name":"Google Drive"},{"name":"Dropbox"},{"name":"Bing"},{"name":"DocuSign"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","retrievedAt":"2026-08-21T11:09:58.587Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Team","summary":"$10/user/mo billed annually, $12/user/mo monthly","features":["Unlimited usage","Core integrations","File uploads","Slackbot","Workflows","Browser extension","Shared topics"],"components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":10,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$15/user/mo, minimum 10 seats","features":["Everything in Team Plan","Custom bots","Choose between top LLMs","Org-wide integrations","AI customization","Multiple accounts for integrations","Priority support"],"minSeats":10,"components":[{"kind":"per_unit","unit":"seat","amount":15,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Business Plan","SSO and SCIM","API Access Add-On","Custom data retention","Analytics and insights","HRIS integrations","Prioritized new integration requests"],"contactSales":true}],"addOns":[{"name":"API Access"}],"summary":"From $10/user/mo billed annually. 14-day free trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.dashworks.ai/pricing","retrievedAt":"2026-08-25T21:40:38.415Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":10,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":10,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.pci | yes | - |
| security.soc2 | - | yes |
| security.trust_center | https://aws.amazon.com/compliance/?nc2=h_dsc_aa_cmp | - |

## Capabilities (AI Enterprise Search)

| Capability | Amazon Kendra | Dashworks |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Managed cloud saas | Hybrid |
| Source system RBAC permissions mirroring | ✓ | ✓ |
| Generative AI answer synthesis rag | ✓ | ✓ |
| Hybrid dense and sparse lexical reranking | ✗ | - |
| Pre built native crawlers for 100 plus saas apps | ✓ | - |
| Multi lingual semantic understanding | ✗ | ✓ |
| Personalization based on user department context | ✓ | ✓ |
| Optical character recognition OCR for pdfs | ✗ | - |
| Admin dashboard for search analytics and gaps | ✓ | ✓ |
| Bring your own LLM byo model support | ✓ | - |
| SOC2 type ii | - | ✓ |
| HIPAA compliance for medical records | - | ✓ |
| Pricing model | - | Per employee seat |

*Source: vioscaleAI. Generated 2026-10-16T20:58:45.168Z. "-" = undocumented, not absent.*