# Amazon Bedrock Knowledge Bases vs Contextual AI

**Leader by vioscaleAI score:** Amazon Bedrock Knowledge Bases

| Attribute | Amazon Bedrock Knowledge Bases | Contextual AI |
|---|---|---|
| **vioscaleAI score** | 58.2 (74% (medium)) | 52.8 (61% (medium)) |
| content.faq | `[{"answer":"A fully managed AWS service that automatically handles document ingestion, multimodal content parsing, embedding generation, and intelligent retrieval with optional AI-powered multi-step query planning for complex information lookups. It is indexed under RAG Tools.","source":"https://aws.amazon.com/bedrock/pricing/","question":"What is Amazon Bedrock Knowledge Bases?","confidence":0.6},{"answer":"Amazon Bedrock Knowledge Bases offers a free tier, so you can start without paying. Paid plans start at $0.01. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://aws.amazon.com/bedrock/pricing/","question":"Is Amazon Bedrock Knowledge Bases free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Amazon Bedrock Knowledge Bases. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://aws.amazon.com/bedrock/pricing/","question":"What platforms does Amazon Bedrock Knowledge Bases support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon Bedrock Knowledge Bases, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/bedrock/pricing/","question":"Can Amazon Bedrock Knowledge Bases be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for Amazon Bedrock Knowledge Bases, including Amazon S3, SharePoint, Confluence, Google Drive, OneDrive, Web crawlers, Amazon Bedrock AgentCore and Asana, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://aws.amazon.com/bedrock/pricing/","question":"What does Amazon Bedrock Knowledge Bases integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Amazon Bedrock Knowledge Bases. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon Bedrock Knowledge Bases not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/trust-center/?nc1=f_cc","question":"What security certifications does Amazon Bedrock Knowledge Bases have?","confidence":0.7},{"answer":"Amazon Bedrock Knowledge Bases is available in the United States, India, Brazil, Indonesia, Japan, Sweden, Germany and Ireland. Its primary markets are the United States and the EU. The vendor is headquartered in the United States.","source":"https://aws.amazon.com/bedrock/pricing/","question":"Where is Amazon Bedrock Knowledge Bases available?","confidence":0.75}]` | `[{"answer":"A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses. It is indexed under RAG Tools.","source":"https://contextual.ai/pricing","question":"What is Contextual AI?","confidence":0.6},{"answer":"Contextual AI is sold across 2 plans: On-demand and Enterprise. We have not confirmed a published price for every tier. There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://contextual.ai/pricing","question":"How much does Contextual AI cost?","confidence":0.6},{"answer":"Contextual AI supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://contextual.ai/pricing","question":"What platforms does Contextual AI support?","confidence":0.6},{"answer":"Not fully, on what we have confirmed. Contextual AI is offered as cloud / SaaS and hybrid, and a hybrid deployment usually means some components can run on your own infrastructure while the rest stays vendor-hosted. We have not confirmed a completely self-hosted option, so check with the vendor if that is a requirement.","source":"https://contextual.ai/pricing","question":"Can Contextual AI be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Contextual AI. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Contextual AI not holding them. Always confirm compliance directly before you rely on it.","source":"https://contextual.ai/security/vulnerability-disclosure-program","question":"What security certifications does Contextual AI have?","confidence":0.7},{"answer":"Contextual AI is available worldwide. Its primary markets are the United States and the EU.","source":"https://contextual.ai/pricing","question":"Where is Contextual AI available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true}` |
| description.long | Amazon Bedrock Knowledge Bases automates linking AI models to your organization's data, from extracting and indexing documents to executing intelligent searches that provide models with current, relevant context. | A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses. |
| features.capabilities | `{"open_source":false,"multimodal_rag":true,"llm_provider_agnostic":true,"reranking_integration":true,"built_in_rag_eval_metrics":true,"managed_ingestion_pipeline":true,"multi_hop_agentic_retrieval":true}` | `{"open_source":false,"multimodal_rag":true,"citation_attribution":true,"llm_provider_agnostic":false,"reranking_integration":true,"built_in_rag_eval_metrics":true,"managed_ingestion_pipeline":true,"embedding_provider_agnostic":false,"multi_hop_agentic_retrieval":true}` |
| integrations.count | 7 | 1 |
| integrations.list | `[{"name":"Amazon S3"},{"name":"SharePoint"},{"name":"Confluence"},{"name":"Google Drive"},{"name":"OneDrive"},{"name":"Web crawlers"},{"name":"Amazon Bedrock AgentCore"},{"name":"Asana"},{"name":"LangChain"},{"name":"Strands"},{"name":"S3","native":true,"category":"storage","direction":"inbound"},{"name":"Bedrock Data Automation","native":true,"direction":"inbound"},{"name":"Web Crawler","native":true,"category":"web","direction":"inbound"}]` | `[{"name":"Google Cloud"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":["US","BR","DE","IE","IN","ID","IT","JP","SE"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Standard Tier","summary":"Free parsing, $1.00 per 1,000 Agentic API calls, $0.010 per page processed","features":["Multimodal document parsing","Embeddings generation","Standard retrieval API","Agentic multi-step retrieval","Native connectors to S3, SharePoint, Confluence, OneDrive, Google Drive","Web crawler support","Session memory and observability"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"1000 Agentic Retrieve API calls","amount":1,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"page"},"kind":"metered","amount":0.01,"currency":"USD"}],"description":"Pay-per-use pricing based on data processing and API calls","contactSales":false}],"summary":"Usage-based pricing: free multimodal parsing, $1.00 per 1,000 Agentic Retrieve API calls, $0.010 per processed page","currency":"USD","sourceUrl":"https://aws.amazon.com/bedrock/pricing/","retrievedAt":"2026-09-28T13:42:48.025Z","startingPrice":{"amount":0,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"On-demand","summary":"Pay-as-you-go with $25 free credits","features":["Unlimited users","Document access entitlements","Usage analytics","Pipeline observability","Simple text document ingestion","Maximum 1 data integration","Query reformulation and decomposition","Document retrieval","Response generation with groundedness evaluation","Contextual SaaS deployment"],"commitment":"monthly","description":"Usage-based pricing with included free credits","contactSales":false,"includedLimits":{"free_credits":"$25"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Unlimited users","User roles and admin permissions","Document access entitlements","SOC2 Type II compliance","HIPAA compliance","SAML/SSO","Role-based access control","Usage analytics","Pipeline observability","Uptime SLA","Complex document processing with charts and images","Unstructured data support","Structured data support","UI-based and continuous data ingestion","Unlimited data integrations","Dedicated support","Onboarding services","Custom development support","Custom data retention","Customer VPC or SaaS deployment"],"description":"Custom pricing with enterprise security and performance features","contactSales":true}],"addOns":[{"name":"Parse - Text Only","components":[{"per":{"qty":1000,"unit":"pages"},"kind":"metered","amount":3,"currency":"USD"}]},{"name":"Parse - Multimodal","components":[{"per":{"qty":1000,"unit":"pages"},"kind":"metered","amount":40,"currency":"USD"}]},{"name":"Rerank v2","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":0.05,"currency":"USD"}]},{"name":"Rerank v2 Mini","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":0.02,"currency":"USD"}]},{"name":"Generate - Input Tokens","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":3,"currency":"USD"}]},{"name":"Generate - Output Tokens","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":15,"currency":"USD"}]}],"summary":"On-demand usage-based pricing from $25 free credits, or Enterprise with custom pricing. Component APIs available separately.","currency":"USD","freeTier":false,"sourceUrl":"https://contextual.ai/pricing","retrievedAt":"2026-08-25T15:36:22.486Z","billingPeriods":["month"]}` |
| pricing.free_tier | yes | no |
| pricing.model | commercial | commercial |
| pricing.price_level | free | unknown |
| pricing.starting_price | `{"amount":0,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.certifications | `[{"name":"PCI-DSS","status":"active","evidenceUrl":"https://aws.amazon.com/compliance/"},{"name":"HIPAA/HITECH","status":"active","evidenceUrl":"https://aws.amazon.com/compliance/"},{"name":"FedRAMP","status":"active","evidenceUrl":"https://aws.amazon.com/compliance/"},{"name":"GDPR","status":"active","evidenceUrl":"https://aws.amazon.com/compliance/"},{"name":"FIPS 140-3","status":"active","evidenceUrl":"https://aws.amazon.com/compliance/"},{"name":"NIST 800-171","status":"active","evidenceUrl":"https://aws.amazon.com/compliance/"}]` | - |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.pci | yes | - |
| security.soc2 | - | yes |
| security.trust_center | https://aws.amazon.com/security/ | - |

## Capabilities (RAG Tools)

| Capability | Amazon Bedrock Knowledge Bases | Contextual AI |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Hybrid retrieval | - | - |
| Reranking integration | ✓ | ✓ |
| Multi hop agentic retrieval | ✓ | ✓ |
| Embedding provider agnostic | - | ✗ |
| LLM provider agnostic | ✓ | ✗ |
| Built in rag eval metrics | ✓ | ✓ |
| Citation attribution | - | ✓ |
| Multimodal rag | ✓ | ✓ |
| Managed ingestion pipeline | ✓ | ✓ |
| Open source | ✗ | ✗ |

*Source: vioscaleAI. Generated 2026-10-16T17:47:58.325Z. "-" = undocumented, not absent.*