# Algolia vs Amazon Kendra

**Leader by vioscaleAI score:** Algolia

| Attribute | Algolia | Amazon Kendra |
|---|---|---|
| **vioscaleAI score** | 81.7 (70% (medium)) | 52.4 (55% (medium)) |
| content.faq | `[{"answer":"Algolia provides a managed platform that combines keyword search with AI-powered discovery features, including recommendations, semantic understanding, and retrieval-augmented generation capabilities for building search and discovery experiences. It is indexed under Search Engines.","source":"https://www.algolia.com/de/lp/thankyou-request-pricing-neuralsearch","question":"What is Algolia?","confidence":0.6},{"answer":"Algolia offers a free tier, so you can start without paying. Paid plans start at $0.40. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.algolia.com/de/pricing/grow-plan","question":"Is Algolia free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Algolia. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.algolia.com/de/lp/thankyou-request-pricing-neuralsearch","question":"What platforms does Algolia support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Algolia, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.algolia.com/de/lp/thankyou-request-pricing-neuralsearch","question":"Can Algolia be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Algolia, including Shopify, Analytics tools, Data pipelines, Ecommerce platforms, Slack, Stripe and Zendesk. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.algolia.com/de/pricing/grow-plan","question":"What does Algolia integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Algolia. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Algolia not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.algolia.com/de/distributed-secure/security-compliance","question":"What security certifications does Algolia have?","confidence":0.7},{"answer":"Algolia is available worldwide. Its primary markets are the United States, the United Kingdom and Germany.","source":"https://www.algolia.com/de/lp/thankyou-request-pricing-neuralsearch","question":"Where is Algolia available?","confidence":0.75}]` | `[{"answer":"An AWS-managed service that uses ML and natural language processing to deliver accurate search results and instant answers across structured and unstructured enterprise data. Integrates with generative AI and LLMs for retrieval-augmented generation (RAG) applications. It is indexed under AI Enterprise Search.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What is Amazon Kendra?","confidence":0.6},{"answer":"Amazon Kendra offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"Is Amazon Kendra free?","confidence":0.6},{"answer":"Amazon Kendra supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What platforms does Amazon Kendra support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon Kendra, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"Can Amazon Kendra be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Amazon Kendra, including Amazon S3, Amazon RDS, Amazon FSx, Amazon Aurora, Box, Confluence Cloud, Atlassian Confluence Server and Adobe Experience Manager (AEM), plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","question":"What does Amazon Kendra integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Amazon Kendra. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon Kendra not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/security/?nc2=h_dsc_aa_sec","question":"What security certifications does Amazon Kendra have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A search infrastructure built for AI-driven workflows, featuring RAG integration for grounded generative responses and no-code ranking and merchandising control. | A managed machine learning service that enables organizations to create intelligent search experiences across enterprise data sources. It integrates with generative AI models to provide conversational question-answering capabilities through retrieval augmented generation. |
| features.capabilities | `{"faceting":"yes","deployment":"managed","geo_search":false,"distributed":"clustered","soc2_type_ii":true,"licence_class":"proprietary","log_analytics":true,"multi_tenancy":true,"pricing_model":"tiered_cloud_consumption","vector_search":"hybrid_fusion","typo_tolerance":"built_in","deployment_model":"managed_cloud_saas","relevance_tuning":"ranking_rules","realtime_indexing":"near_real_time","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":false,"hipaa_compliance_for_medical_records":true,"source_system_rbac_permissions_mirroring":false,"hybrid_dense_and_sparse_lexical_reranking":true,"optical_character_recognition_ocr_for_pdfs":false,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":false,"pre_built_native_crawlers_for_100_plus_saas_apps":false}` | `{"deployment_model":"managed_cloud_saas","generative_ai_answer_synthesis_rag":true,"bring_your_own_llm_byo_model_support":true,"multi_lingual_semantic_understanding":false,"source_system_rbac_permissions_mirroring":true,"hybrid_dense_and_sparse_lexical_reranking":false,"optical_character_recognition_ocr_for_pdfs":false,"admin_dashboard_for_search_analytics_and_gaps":true,"personalization_based_on_user_department_context":true,"pre_built_native_crawlers_for_100_plus_saas_apps":true}` |
| integrations.count | 4 | 14 |
| integrations.list | `[{"name":"Shopify"},{"name":"Analytics tools"},{"name":"Data pipelines"},{"name":"Ecommerce platforms"},{"name":"Slack"},{"name":"Stripe"},{"name":"Zendesk"}]` | `[{"name":"Amazon S3"},{"name":"Amazon RDS"},{"name":"Amazon FSx"},{"name":"Amazon Aurora"},{"name":"Box"},{"name":"Confluence Cloud"},{"name":"Atlassian Confluence Server"},{"name":"Adobe Experience Manager (AEM)"},{"name":"Alfresco On-Prem"},{"name":"Alfresco One"},{"name":"Microsoft SharePoint"},{"name":"Salesforce"},{"name":"ServiceNow"},{"name":"Google Drive"},{"name":"Confluence","native":true,"direction":"inbound"}]` |
| market.availability | `{"primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Grow","summary":"10K search requests/month and 100K records included, then $0.50 per 1K requests and $0.40 per 1K records","features":["Keyword Search + Browse","Query suggestions","Rules: 10/index","Manual synonyms","Data transformation","30 days analytics retention","Third party integrations + connectors","US, UK, EU hosting locations"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"request"},"kind":"metered","amount":0.5,"currency":"USD"},{"per":{"qty":1000,"unit":"record"},"kind":"metered","amount":0.4,"currency":"USD"}],"description":"Foundational keyword search with visual tuning tools and analytics","contactSales":false,"includedLimits":{"records":"100k","search_requests":"10k/month"}},{"free":false,"name":"Grow Plus","summary":"10K search requests/month and 100K records included, then $1.75 per 1K requests and $0.40 per 1K records","features":["Everything in Grow","Rules: 10,000/index","AI Ranking","Advanced Personalization","Query Categorization","Collections","90 days analytics retention"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"request"},"kind":"metered","amount":1.75,"currency":"USD"},{"per":{"qty":1000,"unit":"record"},"kind":"metered","amount":0.4,"currency":"USD"}],"description":"Advanced keyword search with AI-powered ranking and personalization","contactSales":false,"includedLimits":{"records":"100k","search_requests":"10k/month"}},{"free":false,"name":"Elevate","summary":"Custom enterprise pricing with advanced AI capabilities and enhanced SLA","features":["Everything in Grow Plus","NeuralSearch","AI Collections","Smart Groups","Real-time personalization","99.99% availability","SSO and Enhanced SLA","Enterprise-level Support","Professional services available"],"commitment":"annual","description":"Enterprise-grade AI search with dedicated support and advanced features","contactSales":true}],"summary":"Free tier with 10K monthly requests and 100K records. Grow: $0.50 per 1K additional requests. Grow Plus: $1.75 per 1K additional requests. Elevate: custom pricing.","currency":"USD","freeTier":true,"sourceUrl":"https://www.algolia.com/de/pricing/grow-plan","retrievedAt":"2026-09-08T15:40:44.099Z","startingPrice":{"unit":"record","amount":0.4,"currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/ec2/pricing/?nc2=h_pr_ec2","retrievedAt":"2026-08-21T11:09:58.587Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":0.4,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | - |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"},{"name":"ISO 27017","status":"active"}]` | - |
| security.disclosure_policy | yes | - |
| security.fedramp | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | - |
| security.trust_center | https://www.algolia.com/de/distributed-secure/security-compliance | https://aws.amazon.com/compliance/?nc2=h_dsc_aa_cmp |

## Capabilities (AI Enterprise Search)

| Capability | Algolia | Amazon Kendra |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Managed cloud saas | Managed cloud saas |
| Source system RBAC permissions mirroring | ✗ | ✓ |
| Generative AI answer synthesis rag | ✓ | ✓ |
| Hybrid dense and sparse lexical reranking | ✓ | ✗ |
| Pre built native crawlers for 100 plus saas apps | ✗ | ✓ |
| Multi lingual semantic understanding | - | ✗ |
| Personalization based on user department context | ✗ | ✓ |
| Optical character recognition OCR for pdfs | ✗ | ✗ |
| Admin dashboard for search analytics and gaps | ✓ | ✓ |
| Bring your own LLM byo model support | ✗ | ✓ |
| SOC2 type ii | ✓ | - |
| HIPAA compliance for medical records | ✓ | - |
| Pricing model | Tiered cloud consumption | - |

*Source: vioscaleAI. Generated 2026-10-16T21:49:36.708Z. "-" = undocumented, not absent.*