# Agora vs Telnyx

**Leader by vioscaleAI score:** Agora

| Attribute | Agora | Telnyx |
|---|---|---|
| **vioscaleAI score** | 71.8 (72% (medium)) | 61.8 (72% (medium)) |
| content.faq | `[{"answer":"A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. It is indexed under Communication APIs.","source":"https://www.agora.io","question":"What is Agora?","confidence":0.6},{"answer":"Agora offers a free tier, so you can start without paying. Paid plans start at $1200 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.agora.io","question":"Is Agora free?","confidence":0.6},{"answer":"Agora supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.agora.io","question":"What platforms does Agora support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Agora, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.agora.io","question":"Can Agora be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Agora, including ActiveFence, DeepAR, FaceUnity, Banuba, Palabra, DataDog and OKTA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.agora.io","question":"What does Agora integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Agora. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Agora not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.agora.io/es/compliance","question":"What security certifications does Agora have?","confidence":0.7},{"answer":"Agora is available worldwide. Its primary market is the United States.","source":"https://www.agora.io","question":"Where is Agora available?","confidence":0.5}]` | `[{"answer":"A communications carrier and API platform that provides integrated voice, messaging, video, and AI services with owned infrastructure including edge compute, GPUs, and private networks for building conversational agents. It is indexed under Communication APIs.","source":"https://telnyx.com/pricing/branded-calling","question":"What is Telnyx?","confidence":0.6},{"answer":"Telnyx offers a free tier, so you can start without paying. Paid plans start at $0.02. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://telnyx.com/pricing/branded-calling","question":"Is Telnyx free?","confidence":0.6},{"answer":"Telnyx supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://telnyx.com/pricing/branded-calling","question":"What platforms does Telnyx support?","confidence":0.6},{"answer":"Yes. Telnyx can be deployed cloud / SaaS, hybrid and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://telnyx.com/pricing/branded-calling","question":"Can Telnyx be self-hosted?","confidence":0.6},{"answer":"We have confirmed 36 integrations for Telnyx, including Microsoft Teams, Zoom, Google Meet, Webex, Deepgram, Speechmatics, NVIDIA Parakeet and Telnyx STT, plus 28 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://telnyx.com/pricing/branded-calling","question":"What does Telnyx integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Telnyx. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Telnyx not holding them. Always confirm compliance directly before you rely on it.","source":"https://telnyx.com","question":"What security certifications does Telnyx have?","confidence":0.48},{"answer":"Telnyx is available in Australia and the United States. Its primary market is the United States.","source":"https://telnyx.com/pricing/branded-calling","question":"Where is Telnyx available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. | Telnyx is a licensed telecommunications carrier offering infrastructure and APIs for real-time AI agents, voice communications, messaging, email, and identity verification. All capabilities run on Telnyx's proprietary private network and edge computing infrastructure with transparent, usage-based pricing. |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 5 | 30 |
| integrations.list | `[{"name":"ActiveFence"},{"name":"DeepAR"},{"name":"FaceUnity"},{"name":"Banuba"},{"name":"Palabra"},{"name":"DataDog"},{"name":"OKTA"},{"name":"OpenAI","native":true,"category":"ai","direction":"bidirectional"},{"name":"Unity","native":true},{"name":"Unreal Engine","native":true},{"name":"React","native":true},{"name":"Flutter","native":true}]` | `[{"name":"Microsoft Teams"},{"name":"Zoom"},{"name":"Google Meet"},{"name":"Webex"},{"name":"Deepgram"},{"name":"Speechmatics"},{"name":"NVIDIA Parakeet"},{"name":"Telnyx STT"},{"name":"Telnyx Ultra TTS"},{"name":"Qwen3TTS"},{"name":"Inworld"},{"name":"Rime"},{"name":"Resemble"},{"name":"Murf"},{"name":"Fish Audio"},{"name":"Azure Neural HD"},{"name":"Anthropic"},{"name":"OpenAI"},{"name":"Kimi"},{"name":"GLM-5.2"},{"name":"GPT-5.6 Luna"},{"name":"GPT-5.6 Sol"},{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"Zoom Phone","native":true,"category":"communication","direction":"bidirectional"},{"name":"3CX","native":true,"direction":"bidirectional"},{"name":"FreePBX","native":true,"direction":"bidirectional"},{"name":"Asterisk","native":true,"direction":"bidirectional"},{"name":"Twilio","native":true,"category":"communications","direction":"bidirectional"},{"name":"Plivo","native":true,"category":"communications","direction":"bidirectional"},{"name":"Vonage","native":true,"category":"communications","direction":"bidirectional"},{"name":"Talkdesk","native":true,"category":"contact_center","direction":"bidirectional"},{"name":"UJET","native":true,"category":"contact_center","direction":"bidirectional"},{"name":"Genesys","native":true,"category":"contact_center","direction":"bidirectional"},{"name":"Dialogflow","native":true,"direction":"bidirectional"},{"name":"Vercel AI SDK","native":true,"direction":"bidirectional"},{"name":"LangChain","native":true,"direction":"bidirectional"},{"name":"Pipecat","native":true,"direction":"bidirectional"},{"name":"Calendly","native":true,"category":"scheduling","direction":"bidirectional"},{"name":"LiveKit","native":true,"category":"video_realtime","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","GB","AU","CA","IN"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"mac":true,"web":true,"android":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["Tickets/Emails Support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Professional","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P2/P3","Analytics Standard"],"components":[{"kind":"fixed","amount":1200,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Premium","Dedicated Support via Slack"],"components":[{"kind":"fixed","amount":2900,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Enterprise","Dedicated Support via Slack","Named TAM Support","Live Developer Training"],"components":[{"kind":"fixed","amount":4900,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier available. Support plans from $1,200–$4,900/month (annual billing).","currency":"USD","freeTier":true,"sourceUrl":"https://www.agora.io","retrievedAt":"2026-09-03T22:56:58.452Z","startingPrice":{"amount":1200,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Pay as you go","summary":"$0 minimum; all services available","features":["All products at published rates"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.05,"currency":"USD","description":"Voice AI Agent"},{"per":{"qty":1,"unit":"character"},"kind":"metered","amount":0.000003,"currency":"USD","description":"Text to Speech"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0015,"currency":"USD","description":"Speech to Text"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.002,"currency":"USD","description":"Voice API"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.004,"currency":"USD","description":"SMS/MMS"}],"description":"Access all products and services at published usage rates with no minimum spend.","contactSales":false},{"free":false,"name":"Committed","summary":"From $500/month with volume discounts","features":["Discounted usage rates","Higher usage limits"],"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD","description":"Minimum monthly commitment"}],"description":"Volume discount pricing with higher usage limits in exchange for monthly commitment.","contactSales":false},{"free":false,"name":"Enterprise","summary":"From $5,000/month; custom terms and support","features":["Custom rates","Dedicated support"],"components":[{"kind":"fixed","amount":5000,"period":"month","currency":"USD","description":"Minimum monthly commitment (starting)"}],"description":"Custom contracts with volume-based rates, dedicated support, and tailored terms.","contactSales":true}],"summary":"Usage-based from $0; committed plans from $500/month; Enterprise custom pricing.","currency":"USD","freeTier":false,"sourceUrl":"https://telnyx.com/pricing","retrievedAt":"2026-09-18T12:35:09.814Z","startingPrice":{"amount":500,"period":"month","currency":"USD"}}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | high | high |
| pricing.starting_price | `{"amount":1200,"currency":"USD"}` | `{"amount":500,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO/IEC 27001","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27017","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27018","status":"active"},{"name":"ISO/IEC 27701","status":"active"},{"name":"ISO/IEC 42001","status":"active"},{"name":"SOC 2","status":"active"}]` | `[{"name":"HIPAA","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.agora.io/kr/compliance | https://telnyx.com/security |

## Capabilities (Communication APIs)

| Capability | Agora | Telnyx |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | ✓ | ✓ |
| WhatsApp | - | ✓ |
| RCS | - | ✓ |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | ✓ |
| In-app chat | ✓ | - |
| Verify / OTP / 2FA | - | ✓ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T21:48:15.923Z. "-" = undocumented, not absent.*