# Agora vs Pusher

**Leader by vioscaleAI score:** Agora

| Attribute | Agora | Pusher |
|---|---|---|
| **vioscaleAI score** | 71.8 (72% (medium)) | 53.3 (71% (medium)) |
| content.faq | `[{"answer":"A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. It is indexed under Communication APIs.","source":"https://www.agora.io","question":"What is Agora?","confidence":0.6},{"answer":"Agora offers a free tier, so you can start without paying. Paid plans start at $1200 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.agora.io","question":"Is Agora free?","confidence":0.6},{"answer":"Agora supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.agora.io","question":"What platforms does Agora support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Agora, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.agora.io","question":"Can Agora be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Agora, including ActiveFence, DeepAR, FaceUnity, Banuba, Palabra, DataDog and OKTA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.agora.io","question":"What does Agora integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Agora. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Agora not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.agora.io/es/compliance","question":"What security certifications does Agora have?","confidence":0.7},{"answer":"Agora is available worldwide. Its primary market is the United States.","source":"https://www.agora.io","question":"Where is Agora available?","confidence":0.5}]` | `[{"answer":"A cloud platform providing APIs for real-time communication and data synchronization in applications, supporting web, mobile, and backend integrations through language-specific SDKs. It is indexed under Communication APIs.","source":"https://pusher.com","question":"What is Pusher?","confidence":0.6},{"answer":"Pusher offers a free tier, so you can start without paying. Paid plans start at $49 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://pusher.com/channels/pricing/","question":"Is Pusher free?","confidence":0.6},{"answer":"Pusher supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://pusher.com","question":"What platforms does Pusher support?","confidence":0.6},{"answer":"Not fully, on what we have confirmed. Pusher is offered as cloud / SaaS and hybrid, and a hybrid deployment usually means some components can run on your own infrastructure while the rest stays vendor-hosted. We have not confirmed a completely self-hosted option, so check with the vendor if that is a requirement.","source":"https://pusher.com/channels/pricing/","question":"Can Pusher be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for Pusher, including Datadog, Librato, Webhooks, JavaScript, Node.js, PHP, Python and Ruby, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://pusher.com/channels/pricing/","question":"What does Pusher integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001, HIPAA and GDPR for Pusher. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Pusher not holding them. Always confirm compliance directly before you rely on it.","source":"https://pusher.com/security/","question":"What security certifications does Pusher have?","confidence":0.7},{"answer":"Pusher is available worldwide. Its primary markets are the United States and the United Kingdom. The vendor is headquartered in the United Kingdom.","source":"https://pusher.com/channels/pricing/","question":"Where is Pusher available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true}` |
| description.long | A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. | A cloud platform providing APIs for real-time communication and data synchronization in applications, supporting web, mobile, and backend integrations through language-specific SDKs. |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"chat":true,"two_way":true,"global_coverage":"global"}` |
| integrations.count | 5 | 14 |
| integrations.list | `[{"name":"ActiveFence"},{"name":"DeepAR"},{"name":"FaceUnity"},{"name":"Banuba"},{"name":"Palabra"},{"name":"DataDog"},{"name":"OKTA"},{"name":"OpenAI","native":true,"category":"ai","direction":"bidirectional"},{"name":"Unity","native":true},{"name":"Unreal Engine","native":true},{"name":"React","native":true},{"name":"Flutter","native":true}]` | `[{"name":"Datadog"},{"name":"Librato"},{"name":"Webhooks"},{"name":"JavaScript"},{"name":"Node.js"},{"name":"PHP"},{"name":"Python"},{"name":"Ruby"},{"name":"Java"},{"name":"Swift"},{"name":"React Native"},{"name":"Unity"},{"name":"C#"},{"name":"Go"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"mac":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["Tickets/Emails Support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Professional","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P2/P3","Analytics Standard"],"components":[{"kind":"fixed","amount":1200,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Premium","Dedicated Support via Slack"],"components":[{"kind":"fixed","amount":2900,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Enterprise","Dedicated Support via Slack","Named TAM Support","Live Developer Training"],"components":[{"kind":"fixed","amount":4900,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier available. Support plans from $1,200–$4,900/month (annual billing).","currency":"USD","freeTier":true,"sourceUrl":"https://www.agora.io","retrievedAt":"2026-09-03T22:56:58.452Z","startingPrice":{"amount":1200,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Sandbox","summary":"Free","features":["standard support","24/7 platform monitoring"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"200k","concurrent_connections":"100"}},{"free":false,"name":"Startup","summary":"$49/month","features":["standard support","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"1 million","concurrent_connections":"500"}},{"free":false,"name":"Pro","summary":"$99/month","features":["standard support","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"4 million","concurrent_connections":"2000"}},{"free":false,"name":"Business","summary":"$299/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"10 million","concurrent_connections":"5000"}},{"free":false,"name":"Premium","summary":"$499/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":499,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"20 million","concurrent_connections":"10000"}},{"free":false,"name":"Growth","summary":"$699/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":699,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"40 million","concurrent_connections":"15000"}},{"free":false,"name":"Plus","summary":"$899/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":899,"period":"month","currency":"USD"}],"contactSales":true,"includedLimits":{"messages_per_day":"60 million","concurrent_connections":"20000"}},{"free":false,"name":"Growth Plus","summary":"$1,199/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":1199,"period":"month","currency":"USD"}],"contactSales":true,"includedLimits":{"messages_per_day":"90 million","concurrent_connections":"30000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["premium support (1-hour target response)","custom infrastructure","dedicated clusters available"],"description":"Custom plan supporting 10+ million connections and 100+ billion messages","contactSales":true}],"summary":"From $49/month for paid tiers, free Sandbox tier available. Annual discounts on all plans.","currency":"USD","freeTier":true,"sourceUrl":"https://pusher.com/channels/pricing/","retrievedAt":"2026-08-13T22:42:55.085Z","startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | mid |
| pricing.starting_price | `{"amount":1200,"currency":"USD"}` | - |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO/IEC 27001","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27017","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27018","status":"active"},{"name":"ISO/IEC 27701","status":"active"},{"name":"ISO/IEC 42001","status":"active"},{"name":"SOC 2","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.soc2 | yes | - |
| security.trust_center | https://www.agora.io/kr/compliance | - |

## Capabilities (Communication APIs)

| Capability | Agora | Pusher |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | - |
| Voice | ✓ | - |
| WhatsApp | - | - |
| RCS | - | - |
| Transactional email | - | - |
| Video / real-time | ✓ | - |
| In-app chat | ✓ | ✓ |
| Verify / OTP / 2FA | - | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | - |

*Source: vioscaleAI. Generated 2026-10-16T18:31:28.453Z. "-" = undocumented, not absent.*
