# Agora vs Mailgun

**Leader by vioscaleAI score:** Agora

| Attribute | Agora | Mailgun |
|---|---|---|
| **vioscaleAI score** | 71.8 (72% (medium)) | 59.1 (69% (medium)) |
| content.faq | `[{"answer":"A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. It is indexed under Communication APIs.","source":"https://www.agora.io","question":"What is Agora?","confidence":0.6},{"answer":"Agora offers a free tier, so you can start without paying. Paid plans start at $1200 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.agora.io","question":"Is Agora free?","confidence":0.6},{"answer":"Agora supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.agora.io","question":"What platforms does Agora support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Agora, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.agora.io","question":"Can Agora be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Agora, including ActiveFence, DeepAR, FaceUnity, Banuba, Palabra, DataDog and OKTA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.agora.io","question":"What does Agora integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Agora. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Agora not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.agora.io/es/compliance","question":"What security certifications does Agora have?","confidence":0.7},{"answer":"Agora is available worldwide. Its primary market is the United States.","source":"https://www.agora.io","question":"Where is Agora available?","confidence":0.5}]` | `[{"answer":"A service that allows developers to send transactional emails through an API, with built-in testing and preview capabilities across multiple email clients and devices It is indexed under Communication APIs.","source":"https://www.mailgun.com","question":"What is Mailgun?","confidence":0.6},{"answer":"Mailgun is a paid product; published pricing starts at $0.75. It is sold across 3 plans (Pilot, Starter and Contract). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.mailgun.com/pricing/optimize/","question":"How much does Mailgun cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Mailgun. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.mailgun.com/pricing/optimize/","question":"What platforms does Mailgun support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Mailgun, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mailgun.com/pricing/optimize/","question":"Can Mailgun be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Mailgun. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Mailgun not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.mailgun.com/security/","question":"What security certifications does Mailgun have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. | A service that allows developers to send transactional emails through an API, with built-in testing and preview capabilities across multiple email clients and devices |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"email":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 5 | 2 |
| integrations.list | `[{"name":"ActiveFence"},{"name":"DeepAR"},{"name":"FaceUnity"},{"name":"Banuba"},{"name":"Palabra"},{"name":"DataDog"},{"name":"OKTA"},{"name":"OpenAI","native":true,"category":"ai","direction":"bidirectional"},{"name":"Unity","native":true},{"name":"Unreal Engine","native":true},{"name":"React","native":true},{"name":"Flutter","native":true}]` | `[{"name":"Google Postmaster Tools"},{"name":"Microsoft SNDS"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"mac":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["Tickets/Emails Support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Professional","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P2/P3","Analytics Standard"],"components":[{"kind":"fixed","amount":1200,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Premium","Dedicated Support via Slack"],"components":[{"kind":"fixed","amount":2900,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Enterprise","Dedicated Support via Slack","Named TAM Support","Live Developer Training"],"components":[{"kind":"fixed","amount":4900,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier available. Support plans from $1,200–$4,900/month (annual billing).","currency":"USD","freeTier":true,"sourceUrl":"https://www.agora.io","retrievedAt":"2026-09-03T22:56:58.452Z","startingPrice":{"amount":1200,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Pilot","summary":"$49/mo (first month free), unlimited users","features":["First month free","Unlimited users","2,500 email address validations","25 inbox placement tests","Detailed documentation","Ticket support"],"commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"inbox placement test"},"kind":"metered","amount":0.75,"currency":"USD"},{"per":{"qty":100,"unit":"validations"},"kind":"metered","amount":1.2,"currency":"USD"}],"description":"Email validation and basic inbox placement testing","contactSales":false,"includedLimits":{"email_validations":"2,500","inbox_placement_tests":"25"}},{"free":false,"name":"Starter","summary":"$99/mo (first month free), unlimited users","features":["First month free","Unlimited users","5,000 email address validations","50 inbox placement tests","Spam trap monitoring (1 domain)","Blocklist monitoring (1 IP, 1 domain)","Google Postmaster Tools integration","Microsoft SNDS integration","Email health score","Detailed documentation","Ticket support"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"inbox placement test"},"kind":"metered","amount":0.75,"currency":"USD"},{"per":{"qty":100,"unit":"validations"},"kind":"metered","amount":0.8,"currency":"USD"}],"description":"Email validation and monitoring with domain and IP reputation tracking","contactSales":false,"includedLimits":{"email_validations":"5,000","blocklist_monitoring":"1 IP, 1 domain","spam_trap_monitoring":"1 domain","inbox_placement_tests":"50"}},{"free":false,"name":"Contract","summary":"Custom pricing, contact sales for quote","features":["Unlimited users","Custom domain and IP monitoring","Custom email validations","Custom inbox placement tests","Designated Technical Account Manager"],"description":"Custom enterprise deliverability solution with dedicated support","contactSales":true}],"summary":"From $49/mo. First month free.","currency":"USD","freeTier":false,"sourceUrl":"https://www.mailgun.com/pricing/optimize/","retrievedAt":"2026-08-14T13:46:31.367Z","freeTrialDays":30,"startingPrice":{"amount":0.75,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | high | low |
| pricing.starting_price | `{"amount":1200,"currency":"USD"}` | - |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO/IEC 27001","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27017","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27018","status":"active"},{"name":"ISO/IEC 27701","status":"active"},{"name":"ISO/IEC 42001","status":"active"},{"name":"SOC 2","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.agora.io/kr/compliance | - |

## Capabilities (Communication APIs)

| Capability | Agora | Mailgun |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | - |
| Voice | ✓ | - |
| WhatsApp | - | - |
| RCS | - | - |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | - |
| In-app chat | ✓ | - |
| Verify / OTP / 2FA | - | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | - |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T18:32:03.639Z. "-" = undocumented, not absent.*