# Agora vs MailerSend

| Attribute | Agora | MailerSend |
|---|---|---|
| **vioscaleAI score** | 71.8 (72% (medium)) | 67 (63% (medium)) |
| content.faq | `[{"answer":"A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. It is indexed under Communication APIs.","source":"https://www.agora.io","question":"What is Agora?","confidence":0.6},{"answer":"Agora offers a free tier, so you can start without paying. Paid plans start at $1200 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.agora.io","question":"Is Agora free?","confidence":0.6},{"answer":"Agora supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.agora.io","question":"What platforms does Agora support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Agora, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.agora.io","question":"Can Agora be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Agora, including ActiveFence, DeepAR, FaceUnity, Banuba, Palabra, DataDog and OKTA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.agora.io","question":"What does Agora integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Agora. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Agora not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.agora.io/es/compliance","question":"What security certifications does Agora have?","confidence":0.7},{"answer":"Agora is available worldwide. Its primary market is the United States.","source":"https://www.agora.io","question":"Where is Agora available?","confidence":0.5}]` | `[{"answer":"Transactional messaging service for reliably delivering emails, text messages, and WhatsApp communications via API or SMTP integration. It is indexed under Communication APIs.","source":"https://www.mailersend.com/pricing-pl","question":"What is MailerSend?","confidence":0.6},{"answer":"MailerSend offers a free tier, so you can start without paying. Paid plans start at $0.90. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.mailersend.com/pricing-pl","question":"Is MailerSend free?","confidence":0.6},{"answer":"MailerSend supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.mailersend.com/pricing-pl","question":"What platforms does MailerSend support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for MailerSend, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mailersend.com/pricing-pl","question":"Can MailerSend be self-hosted?","confidence":0.6},{"answer":"We have confirmed 33 integrations for MailerSend, including Zapier, Supabase, Firebase, Symfony, Slack, Laravel, Airbyte and Airtable, plus 25 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.mailersend.com/pricing-pl","question":"What does MailerSend integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for MailerSend. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as MailerSend not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.mailersend.com/pricing-pl","question":"What security certifications does MailerSend have?","confidence":0.6},{"answer":"MailerSend is available worldwide. Its primary markets are the United States and the United Kingdom. The vendor is headquartered in the United States.","source":"https://www.mailersend.com/pricing-pl","question":"Where is MailerSend available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. | A cloud messaging platform that enables developers to send transactional emails and text messages through an API, with built-in tools for managing delivery and tracking engagement |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"sms":true,"email":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"regional","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 5 | 33 |
| integrations.list | `[{"name":"ActiveFence"},{"name":"DeepAR"},{"name":"FaceUnity"},{"name":"Banuba"},{"name":"Palabra"},{"name":"DataDog"},{"name":"OKTA"},{"name":"OpenAI","native":true,"category":"ai","direction":"bidirectional"},{"name":"Unity","native":true},{"name":"Unreal Engine","native":true},{"name":"React","native":true},{"name":"Flutter","native":true}]` | `[{"name":"Zapier"},{"name":"Supabase"},{"name":"Firebase"},{"name":"Symfony"},{"name":"Slack"},{"name":"Laravel"},{"name":"Airbyte"},{"name":"Airtable"},{"name":"Anymail"},{"name":"ChatGPT"},{"name":"Claude"},{"name":"Courier"},{"name":"Cursor"},{"name":"Django"},{"name":"Google Cloud"},{"name":"Integrately"},{"name":"Knock"},{"name":"Magento"},{"name":"Mailster"},{"name":"Make"},{"name":"NocoDB"},{"name":"Novu"},{"name":"Pabbly Connect"},{"name":"Partnero"},{"name":"Pipedream"},{"name":"Rails"},{"name":"React Email"},{"name":"Relay.app"},{"name":"Tabular"},{"name":"VSCode"},{"name":"WHMCS"},{"name":"WooCommerce"},{"name":"WordPress"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"mac":true,"web":true,"android":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["Tickets/Emails Support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Professional","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P2/P3","Analytics Standard"],"components":[{"kind":"fixed","amount":1200,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Premium","Dedicated Support via Slack"],"components":[{"kind":"fixed","amount":2900,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Enterprise","Dedicated Support via Slack","Named TAM Support","Live Developer Training"],"components":[{"kind":"fixed","amount":4900,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier available. Support plans from $1,200–$4,900/month (annual billing).","currency":"USD","freeTier":true,"sourceUrl":"https://www.agora.io","retrievedAt":"2026-09-03T22:56:58.452Z","startingPrice":{"amount":1200,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 500 emails/month","features":["Email API and SMTP relay","Email threading support","Drag-and-drop email builder","1,000 API requests per day","1 domain","10 templates"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For personal projects and testing","contactSales":false,"includedLimits":{"emails":"500/month"}},{"free":false,"name":"Hobby","summary":"$7/month","features":["Everything in Free, plus","User roles and permissions","24-hour data retention","10 templates","1-day activity log retention","1,000 API requests per day"],"components":[{"kind":"fixed","amount":7,"period":"month","currency":"USD"}],"description":"For personal projects and side projects","contactSales":false,"includedLimits":{"sms":"100/month","emails":"500/month"}},{"free":false,"name":"Starter","features":["Everything in Hobby, plus","50 sender identities","Inbound routing","SMS API (US and Canada)","5 users","250 templates","7-day activity retention","100,000 API requests per day"],"description":"For growing startups and small businesses","contactSales":false},{"free":false,"name":"Professional","summary":"$25/month + $0.90 per 1,000 additional emails","features":["Everything in Starter, plus","1,000 domains","Unlimited templates","High-throughput API","Unlimited users","30-day activity retention","500,000 API requests per day"],"components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.9,"currency":"USD"}],"description":"For agencies and white-label resellers sending at scale","contactSales":false}],"addOns":[{"name":"WhatsApp messaging"},{"name":"Email verification credits"},{"name":"Domain spaces","components":[{"kind":"fixed","amount":4,"period":"month","currency":"USD"}]},{"name":"Phone numbers (SMS)","components":[{"kind":"fixed","amount":2,"period":"month","currency":"USD"}]},{"name":"DMARC domain monitoring","components":[{"kind":"fixed","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $7/month. Free tier with 500 emails/month. 14-day free Professional trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.mailersend.com/pricing-pl","retrievedAt":"2026-09-03T22:55:26.093Z","freeTrialDays":14,"startingPrice":{"amount":7,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | high | unknown |
| pricing.starting_price | `{"amount":1200,"currency":"USD"}` | `{"amount":7,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | 99.5 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO/IEC 27001","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27017","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27018","status":"active"},{"name":"ISO/IEC 27701","status":"active"},{"name":"ISO/IEC 42001","status":"active"},{"name":"SOC 2","status":"active"}]` | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | yes |
| security.pci | - | yes |
| security.soc2 | yes | - |
| security.trust_center | https://www.agora.io/kr/compliance | - |

## Capabilities (Communication APIs)

| Capability | Agora | MailerSend |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | ✓ | - |
| WhatsApp | - | ✓ |
| RCS | - | - |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | - |
| In-app chat | ✓ | - |
| Verify / OTP / 2FA | - | ✓ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Regional |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:05:00.620Z. "-" = undocumented, not absent.*