# Agora vs Amazon SES

**Leader by vioscaleAI score:** Agora

| Attribute | Agora | Amazon SES |
|---|---|---|
| **vioscaleAI score** | 71.8 (72% (medium)) | 64.6 (74% (medium)) |
| content.faq | `[{"answer":"A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. It is indexed under Communication APIs.","source":"https://www.agora.io","question":"What is Agora?","confidence":0.6},{"answer":"Agora offers a free tier, so you can start without paying. Paid plans start at $1200 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.agora.io","question":"Is Agora free?","confidence":0.6},{"answer":"Agora supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.agora.io","question":"What platforms does Agora support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Agora, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.agora.io","question":"Can Agora be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Agora, including ActiveFence, DeepAR, FaceUnity, Banuba, Palabra, DataDog and OKTA. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.agora.io","question":"What does Agora integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Agora. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Agora not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.agora.io/es/compliance","question":"What security certifications does Agora have?","confidence":0.7},{"answer":"Agora is available worldwide. Its primary market is the United States.","source":"https://www.agora.io","question":"Where is Agora available?","confidence":0.5}]` | `[{"answer":"A managed email delivery platform that scales to handle high volumes with flexible IP address management. Provides deliverability tracking and sender reputation tools for optimized inbox placement. It is indexed under Communication APIs.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What is Amazon SES?","confidence":0.6},{"answer":"We have confirmed browser-based access to Amazon SES. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"What platforms does Amazon SES support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon SES, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Can Amazon SES be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Amazon SES. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon SES not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/trust-center/?nc1=f_cc","question":"What security certifications does Amazon SES have?","confidence":0.7},{"answer":"Amazon SES is available worldwide. The vendor is headquartered in the United States.","source":"https://aws.amazon.com/sagemaker/pricing/?nc2=h_pr_sgm","question":"Where is Amazon SES available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A global real-time engagement platform providing APIs and infrastructure for developers to build voice calling, video calling, live streaming, messaging, and conversational AI agent experiences without building the underlying infrastructure. | A cloud email service that handles high-volume email sending and receiving through APIs, SMTP, or AWS SDKs. It offers deliverability tools, dedicated IP management, security features, and compliance controls to help organizations reliably reach customer inboxes. |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"email":true,"two_way":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 5 | 2 |
| integrations.list | `[{"name":"ActiveFence"},{"name":"DeepAR"},{"name":"FaceUnity"},{"name":"Banuba"},{"name":"Palabra"},{"name":"DataDog"},{"name":"OKTA"},{"name":"OpenAI","native":true,"category":"ai","direction":"bidirectional"},{"name":"Unity","native":true},{"name":"Unreal Engine","native":true},{"name":"React","native":true},{"name":"Flutter","native":true}]` | `[{"name":"Amazon WorkMail"},{"name":"Amazon Mail Manager"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"mac":true,"web":true,"android":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["Tickets/Emails Support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Professional","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P2/P3","Analytics Standard"],"components":[{"kind":"fixed","amount":1200,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Premium","Dedicated Support via Slack"],"components":[{"kind":"fixed","amount":2900,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","features":["Tickets/Emails Support","Reference Apps Access","HIPAA Support","Guaranteed Response Time P1/P2/P3","Analytics Enterprise","Dedicated Support via Slack","Named TAM Support","Live Developer Training"],"components":[{"kind":"fixed","amount":4900,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"Free tier available. Support plans from $1,200–$4,900/month (annual billing).","currency":"USD","freeTier":true,"sourceUrl":"https://www.agora.io","retrievedAt":"2026-09-03T22:56:58.452Z","startingPrice":{"amount":1200,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Essentials","summary":"$0.16 per 1,000 emails","features":["Auto email validation"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.16,"currency":"USD"}],"description":"Per-email metered pricing with automatic email validation","contactSales":false},{"free":false,"name":"Pro","summary":"$105/month plus $0.14 per 1,000 emails","features":["Dedicated IP addresses","Virtual Deliverability Manager","Inbox placement testing","Email validation API"],"commitment":"monthly","components":[{"kind":"fixed","amount":105,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.14,"currency":"USD"}],"description":"Fixed monthly fee with discounted per-email rates and deliverability features","contactSales":false,"includedLimits":{"domains":"1","dedicated_ips":"1","api_validations":"2,500 per month","seed_list_tests":"5 per month"}},{"free":false,"name":"Enterprise","summary":"$500/month plus $0.11 per 1,000 emails","features":["Dedicated IP addresses","Virtual Deliverability Manager","Global endpoints","Annual expert deliverability assessment","Inbox placement testing"],"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.11,"currency":"USD"}],"description":"Premium plan with fixed monthly cost, lowest per-email rates, and comprehensive features","contactSales":false,"includedLimits":{"domains":"5","dedicated_ips":"12","api_validations":"5,000 per month","seed_list_tests":"25 per month"}},{"free":false,"name":"À la carte","summary":"$0.02–$0.08 per 1,000 emails (0–100M monthly)","features":["Volume-based tiered rates"],"commitment":"monthly","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.08,"currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.04,"currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.02,"currency":"USD"}],"description":"Pure usage-based pricing with no fixed monthly costs, tiered by volume","contactSales":false}],"addOns":[{"name":"Global Endpoints (multi-region failover)","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Open Ingress Endpoint","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Attachment data transfer","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.12,"currency":"USD"}]}],"summary":"From $0.02–$0.16 per 1,000 emails depending on plan and volume. Free tier: up to $200 AWS credits for 6 months on new accounts.","currency":"USD","freeTier":true,"sourceUrl":"https://aws.amazon.com/ses/pricing/","retrievedAt":"2026-10-13T10:34:12.109Z","startingPrice":{"amount":105,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | high |
| pricing.starting_price | `{"amount":1200,"currency":"USD"}` | `{"amount":105,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO/IEC 27001","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27017","status":"active","auditor":"DNV GL"},{"name":"ISO/IEC 27018","status":"active"},{"name":"ISO/IEC 27701","status":"active"},{"name":"ISO/IEC 42001","status":"active"},{"name":"SOC 2","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.fedramp | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.agora.io/kr/compliance | https://aws.amazon.com/compliance/ |

## Capabilities (Communication APIs)

| Capability | Agora | Amazon SES |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | - |
| Voice | ✓ | - |
| WhatsApp | - | - |
| RCS | - | - |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | - |
| In-app chat | ✓ | - |
| Verify / OTP / 2FA | - | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:14:51.973Z. "-" = undocumented, not absent.*