# Agile CRM vs Twenty

**Leader by vioscaleAI score:** Agile CRM

| Attribute | Agile CRM | Twenty |
|---|---|---|
| **vioscaleAI score** | 74.2 (55% (medium)) | 60.6 (75% (high)) |
| activity.commits_last_30d | - | 100 |
| adoption.dependent_repos | - | 1 |
| adoption.github_stars | - | 57,927 |
| content.faq | `[{"answer":"Agile CRM is an all-in-one customer relationship management platform that combines sales enablement, marketing automation, and customer service functionality. It is designed for growing businesses that need to manage sales pipelines, marketing campaigns, and customer support in a single system.","source":"https://www.agilecrm.com","question":"What is Agile CRM and what businesses is it designed for?","confidence":0.95},{"answer":"Yes, Agile CRM offers a free tier that doesn't require a credit card and accommodates up to 10 users. The free plan includes 1,000 contacts, unlimited deals and tasks, email campaigns, helpdesk functionality, contact management with custom fields, and basic workflow automation.","source":"https://www.agilecrm.com","question":"Does Agile CRM offer a free tier?","confidence":0.95},{"answer":"Agile CRM is a cloud-based platform accessed entirely through a web browser. This means there is no software to install or maintain, and you can access your data from any device with an internet connection.","source":"https://www.agilecrm.com","question":"Is Agile CRM cloud-based or self-hosted?","confidence":0.92},{"answer":"Agile CRM integrates with eight key platforms including Google, Shopify, Stripe, Twilio, RingCentral, and email services (SES, Mandrill, Sendgrid). The platform also provides API access, allowing custom integrations with other business systems.","source":"https://www.agilecrm.com","question":"What external tools and services does Agile CRM integrate with?","confidence":0.95},{"answer":"Core features include contact management with custom fields, sales pipeline and deal management, lead scoring, email integration and marketing automation, workflow automation, reporting dashboards, a mobile app, and API access. These capabilities support the full customer lifecycle from lead acquisition through retention.","source":"https://www.agilecrm.com","question":"What are the core features of Agile CRM?","confidence":0.95},{"answer":"Agile CRM serves over 15,000 customers globally. This established user base demonstrates the platform's reliability and adoption across different business sizes and industries.","source":"https://www.agilecrm.com","question":"How many businesses use Agile CRM?","confidence":0.98},{"answer":"Agile CRM uses a freemium subscription model with transparent pricing. A free tier provides essential functionality for small teams, with paid subscription plans available for businesses needing additional features or user capacity.","source":"https://www.agilecrm.com","question":"What is Agile CRM's pricing model?","confidence":0.92},{"answer":"Yes, Agile CRM includes a mobile app, allowing you to manage customer relationships, review pipelines, and access key features while away from your desk.","source":"https://www.agilecrm.com","question":"Can I access Agile CRM from my mobile device?","confidence":0.95}]` | `[{"answer":"A developer-focused, open-source customer relationship management system that functions as an alternative to enterprise CRM platforms, emphasizing code-driven customization and native artificial intelligence capabilities. It is indexed under CRM Software.","source":"https://twenty.com/ar/pricing","question":"What is Twenty?","confidence":0.6},{"answer":"Twenty is a paid product; published pricing starts at $9 per user per month. It is sold across 3 plans (Cloud Pro, Organization and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://twenty.com/ar/pricing","question":"How much does Twenty cost?","confidence":0.6},{"answer":"Twenty supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://twenty.com/ar/pricing","question":"What platforms does Twenty support?","confidence":0.6},{"answer":"Yes. Twenty can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://twenty.com/ar/pricing","question":"Can Twenty be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Twenty, including Slack, Cal.com, Fireflies, Recall.ai, Gladia and Microsoft Graph. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://twenty.com/ar/pricing","question":"What does Twenty integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Twenty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twenty not holding them. Always confirm compliance directly before you rely on it.","source":"https://trust.twenty.com","question":"What security certifications does Twenty have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A comprehensive platform that unifies sales pipeline management, marketing automation, and customer support functions to handle customers throughout their entire lifecycle. | A flexible, self-hosted or cloud-based customer relationship management system that lets technical teams build and customize their own CRM with AI capabilities, workflows, and no-code configuration. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":false,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` | `{"api_access":true,"mobile_app":false,"forecasting":false,"lead_scoring":false,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` |
| integrations.count | 6 | 1 |
| integrations.list | `[{"name":"Google Apps"},{"name":"Google Calendar"},{"name":"Google Drive"},{"name":"Gmail"},{"name":"Google Plus"},{"name":"Shopify"},{"name":"Stripe"},{"name":"Amazon SES"},{"name":"Mandrill"},{"name":"Sendgrid"},{"name":"Twitter"},{"name":"Facebook"},{"name":"TowerData"},{"name":"Twilio"},{"name":"RingCentral"},{"name":"SIP"},{"name":"Chrome Extension"},{"name":"Google","native":true,"direction":"bidirectional"}]` | `[{"name":"Slack"},{"name":"Cal.com"},{"name":"Fireflies"},{"name":"Recall.ai"},{"name":"Gladia"},{"name":"Microsoft Graph"}]` |
| language.primary | - | TypeScript |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"FREE","summary":"Free for 10 users","features":["1,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email Support"],"minSeats":10,"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For 10 users","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"1","contacts":"1,000","campaign_nodes":"5","automation_rules":"1","api_calls_per_day":"500","email_campaign_workflows":"1"}},{"free":false,"name":"STARTER","summary":"$8.99/month","features":["10,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","3 Plugins"],"commitment":"monthly","components":[{"kind":"fixed","amount":8.99,"period":"month","currency":"USD"}],"description":"For startups","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"3","contacts":"10,000","campaign_nodes":"25","automation_rules":"10","api_calls_per_day":"5000","email_campaign_workflows":"10"}},{"free":false,"name":"REGULAR","summary":"$29.99/month","features":["50,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","50+ Plugins/Integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":29.99,"period":"month","currency":"USD"}],"description":"Growing businesses","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"50+","contacts":"50,000","campaign_nodes":"25","automation_rules":"10","api_calls_per_day":"10000","email_campaign_workflows":"10"}},{"free":false,"name":"ENTERPRISE","summary":"$47.99/month","features":["Unlimited Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","50+ Plugins/Integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":47.99,"period":"month","currency":"USD"}],"description":"Serious businesses","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"50+","contacts":"Unlimited","campaign_nodes":"50","automation_rules":"Unlimited","api_calls_per_day":"25000","email_campaign_workflows":"Unlimited"}}],"summary":"From free (limited) to $47.99/month. Free tier for up to 10 users.","currency":"USD","freeTier":true,"sourceUrl":"https://www.agilecrm.com/plans-comparison","retrievedAt":"2026-08-14T11:11:19.112Z","startingPrice":{"amount":8.99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Pro","summary":"$9/user/month billed annually","features":["Full customization","Create custom apps","AI Agents with custom skills","Workflow automation","Standard support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":9,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"workflow_credits":"50/year","api_calls_per_minute":"50"}},{"free":false,"name":"Organization","summary":"$19/user/month billed annually","features":["Everything in Pro","Row-level permissions","SAML/OIDC SSO","Custom domain","Priority support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":19,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"api_calls_per_minute":"100"}},{"free":false,"name":"Enterprise","summary":"From $50k/year","features":["Everything in Organization","Single-tenant isolation","IP allow-listing","SCIM provisioning","Dedicated support & SLA"],"components":[{"kind":"fixed","amount":50000,"period":"year","currency":"USD"}],"contactSales":true}],"summary":"From $9/user/month for Pro, $19 for Organization, $50k+ for Enterprise. 30-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://twenty.com/pricing","retrievedAt":"2026-10-05T11:07:23.256Z","freeTrialDays":30,"startingPrice":{"unit":"seat","amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":8.99,"currency":"USD"}` | `{"amount":9,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| release.cadence_days | - | 1 |
| release.history | - | `[{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.44.0","date":"2026-10-01T07:41:17Z","type":"stable","version":"twenty/v2.44.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.43.0","date":"2026-09-28T15:44:44Z","type":"stable","version":"twenty/v2.43.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.43.0","date":"2026-09-28T15:44:57Z","type":"stable","version":"sdk/v2.43.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.42.0","date":"2026-09-28T15:45:10Z","type":"stable","version":"sdk/v2.42.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.41.0","date":"2026-09-17T08:24:47Z","type":"stable","version":"twenty/v2.41.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.41.0","date":"2026-09-23T13:36:15Z","type":"stable","version":"sdk/v2.41.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.40.0","date":"2026-09-15T09:15:15Z","type":"stable","version":"twenty/v2.40.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.40.0","date":"2026-09-15T09:15:27Z","type":"stable","version":"sdk/v2.40.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.39.0","date":"2026-09-09T15:12:21Z","type":"stable","version":"twenty/v2.39.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.39.0","date":"2026-09-09T15:12:30Z","type":"stable","version":"sdk/v2.39.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.38.1","date":"2026-09-06T20:12:13Z","type":"stable","version":"twenty/v2.38.1"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.38.1","date":"2026-09-06T20:12:23Z","type":"stable","version":"sdk/v2.38.1"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.37.0","date":"2026-08-28T16:10:41Z","type":"stable","version":"twenty/v2.37.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.37.0","date":"2026-08-28T16:10:51Z","type":"stable","version":"sdk/v2.37.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.35.0","date":"2026-08-26T14:40:03Z","type":"stable","version":"twenty/v2.35.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.35.0","date":"2026-08-26T14:40:27Z","type":"stable","version":"sdk/v2.35.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.34.0","date":"2026-08-24T09:06:07Z","type":"stable","version":"twenty/v2.34.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.33.0","date":"2026-08-27T08:30:58Z","type":"stable","version":"sdk/v2.33.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/twenty/v2.32.0","date":"2026-08-27T08:31:13Z","type":"stable","version":"twenty/v2.32.0"},{"url":"https://github.com/twentyhq/twenty/releases/tag/sdk/v2.31.0","date":"2026-08-27T08:30:46Z","type":"stable","version":"sdk/v2.31.0"}]` |
| reliability.sla_pct | 99.5 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.soc2 | - | yes |
| security.vulnerabilities | - | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=twenty&per_page=100","last_12m":0,"max_severity":null}` |

## Capabilities (CRM Software)

| Capability | Agile CRM | Twenty |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✓ | ✗ |
| **Communication** |  |  |
| Email sync & tracking | ✓ | ✓ |
| **Automation** |  |  |
| Marketing automation | ✓ | ✓ |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | ✗ | ✗ |
| **Access** |  |  |
| Native mobile app | ✓ | ✗ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |
| Custom fields & objects | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:06:32.518Z. "-" = undocumented, not absent.*