# Agile CRM vs SuiteCRM

**Leader by vioscaleAI score:** Agile CRM

| Attribute | Agile CRM | SuiteCRM |
|---|---|---|
| **vioscaleAI score** | 74.2 (55% (medium)) | 43.7 (57% (medium)) |
| activity.commits_last_30d | - | 1 |
| adoption.github_stars | - | 5,779 |
| content.faq | `[{"answer":"Agile CRM is an all-in-one customer relationship management platform that combines sales enablement, marketing automation, and customer service functionality. It is designed for growing businesses that need to manage sales pipelines, marketing campaigns, and customer support in a single system.","source":"https://www.agilecrm.com","question":"What is Agile CRM and what businesses is it designed for?","confidence":0.95},{"answer":"Yes, Agile CRM offers a free tier that doesn't require a credit card and accommodates up to 10 users. The free plan includes 1,000 contacts, unlimited deals and tasks, email campaigns, helpdesk functionality, contact management with custom fields, and basic workflow automation.","source":"https://www.agilecrm.com","question":"Does Agile CRM offer a free tier?","confidence":0.95},{"answer":"Agile CRM is a cloud-based platform accessed entirely through a web browser. This means there is no software to install or maintain, and you can access your data from any device with an internet connection.","source":"https://www.agilecrm.com","question":"Is Agile CRM cloud-based or self-hosted?","confidence":0.92},{"answer":"Agile CRM integrates with eight key platforms including Google, Shopify, Stripe, Twilio, RingCentral, and email services (SES, Mandrill, Sendgrid). The platform also provides API access, allowing custom integrations with other business systems.","source":"https://www.agilecrm.com","question":"What external tools and services does Agile CRM integrate with?","confidence":0.95},{"answer":"Core features include contact management with custom fields, sales pipeline and deal management, lead scoring, email integration and marketing automation, workflow automation, reporting dashboards, a mobile app, and API access. These capabilities support the full customer lifecycle from lead acquisition through retention.","source":"https://www.agilecrm.com","question":"What are the core features of Agile CRM?","confidence":0.95},{"answer":"Agile CRM serves over 15,000 customers globally. This established user base demonstrates the platform's reliability and adoption across different business sizes and industries.","source":"https://www.agilecrm.com","question":"How many businesses use Agile CRM?","confidence":0.98},{"answer":"Agile CRM uses a freemium subscription model with transparent pricing. A free tier provides essential functionality for small teams, with paid subscription plans available for businesses needing additional features or user capacity.","source":"https://www.agilecrm.com","question":"What is Agile CRM's pricing model?","confidence":0.92},{"answer":"Yes, Agile CRM includes a mobile app, allowing you to manage customer relationships, review pipelines, and access key features while away from your desk.","source":"https://www.agilecrm.com","question":"Can I access Agile CRM from my mobile device?","confidence":0.95}]` | `[{"answer":"An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs. It is indexed under CRM Software.","source":"https://suitecrm.com/pricing/","question":"What is SuiteCRM?","confidence":0.6},{"answer":"SuiteCRM is open source, so it can be self-hosted and used at no licence cost. It is released under the AGPL-3.0 licence. Paid editions are also offered: SuiteASSURED and SuiteCRM Hosted, priced on request. Pricing changes often, so verify at source before relying on it.","source":"https://suitecrm.com/pricing/","question":"Is SuiteCRM free to use?","confidence":0.6},{"answer":"We have confirmed browser-based access to SuiteCRM. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://suitecrm.com/pricing/","question":"What platforms does SuiteCRM support?","confidence":0.6},{"answer":"Yes. SuiteCRM can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://suitecrm.com/pricing/","question":"Can SuiteCRM be self-hosted?","confidence":0.6},{"answer":"Yes. SuiteCRM is published under the AGPL-3.0 licence, a copyleft licence, so check its terms before embedding it in a closed-source product. Licence terms can change between releases, so verify against the repository for the version you intend to use.","source":"https://github.com/salesagility/SuiteCRM","question":"Is SuiteCRM open source?","confidence":0.95}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A comprehensive platform that unifies sales pipeline management, marketing automation, and customer support functions to handle customers throughout their entire lifecycle. | An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":false,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` | `{"api_access":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true}` |
| integrations.count | 6 | 1 |
| integrations.list | `[{"name":"Google Apps"},{"name":"Google Calendar"},{"name":"Google Drive"},{"name":"Gmail"},{"name":"Google Plus"},{"name":"Shopify"},{"name":"Stripe"},{"name":"Amazon SES"},{"name":"Mandrill"},{"name":"Sendgrid"},{"name":"Twitter"},{"name":"Facebook"},{"name":"TowerData"},{"name":"Twilio"},{"name":"RingCentral"},{"name":"SIP"},{"name":"Chrome Extension"},{"name":"Google","native":true,"direction":"bidirectional"}]` | `[{"name":"Outlook"}]` |
| language.primary | - | PHP |
| license.spdx | - | AGPL-3.0 |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"FREE","summary":"Free for 10 users","features":["1,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email Support"],"minSeats":10,"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For 10 users","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"1","contacts":"1,000","campaign_nodes":"5","automation_rules":"1","api_calls_per_day":"500","email_campaign_workflows":"1"}},{"free":false,"name":"STARTER","summary":"$8.99/month","features":["10,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","3 Plugins"],"commitment":"monthly","components":[{"kind":"fixed","amount":8.99,"period":"month","currency":"USD"}],"description":"For startups","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"3","contacts":"10,000","campaign_nodes":"25","automation_rules":"10","api_calls_per_day":"5000","email_campaign_workflows":"10"}},{"free":false,"name":"REGULAR","summary":"$29.99/month","features":["50,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","50+ Plugins/Integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":29.99,"period":"month","currency":"USD"}],"description":"Growing businesses","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"50+","contacts":"50,000","campaign_nodes":"25","automation_rules":"10","api_calls_per_day":"10000","email_campaign_workflows":"10"}},{"free":false,"name":"ENTERPRISE","summary":"$47.99/month","features":["Unlimited Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","50+ Plugins/Integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":47.99,"period":"month","currency":"USD"}],"description":"Serious businesses","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"50+","contacts":"Unlimited","campaign_nodes":"50","automation_rules":"Unlimited","api_calls_per_day":"25000","email_campaign_workflows":"Unlimited"}}],"summary":"From free (limited) to $47.99/month. Free tier for up to 10 users.","currency":"USD","freeTier":true,"sourceUrl":"https://www.agilecrm.com/plans-comparison","retrievedAt":"2026-08-14T11:11:19.112Z","startingPrice":{"amount":8.99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"open_source","plans":[{"free":true,"name":"SuiteCRM","description":"Open source self-hosted deployment"},{"free":false,"name":"SuiteASSURED","description":"Fully supported build with warranty, care hours, and guarantees","contactSales":true},{"free":false,"name":"SuiteCRM Hosted","description":"Cloud-hosted option with free trial available"}],"summary":"Open source free deployment. Commercial support packages available.","freeTier":true,"sourceUrl":"https://suitecrm.com/pricing/","retrievedAt":"2026-08-12T13:01:14.585Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | low | free |
| pricing.starting_price | `{"amount":8.99,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| release.cadence_days | - | 42 |
| release.history | - | `[{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.15.2","date":"2026-07-31T13:37:50Z","type":"stable","version":"v7.15.2"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.15.1","date":"2026-03-19T10:43:27Z","type":"stable","version":"v7.15.1"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.9","date":"2026-03-19T10:43:05Z","type":"stable","version":"v7.14.9"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.15.0","date":"2025-12-18T14:13:08Z","type":"stable","version":"v7.15.0"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.8","date":"2025-11-06T15:37:21Z","type":"stable","version":"v7.14.8"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.7","date":"2025-08-06T16:10:54Z","type":"stable","version":"v7.14.7"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.6","date":"2024-11-05T11:19:37Z","type":"stable","version":"v7.14.6"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.5","date":"2024-08-14T10:24:38Z","type":"stable","version":"v7.14.5"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.4","date":"2024-06-10T11:11:23Z","type":"stable","version":"v7.14.4"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.3","date":"2024-02-05T12:08:20Z","type":"stable","version":"v7.14.3"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.2","date":"2023-11-14T11:03:30Z","type":"stable","version":"v7.14.2"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.12.14","date":"2023-11-14T11:03:08Z","type":"stable","version":"v7.12.14"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.1","date":"2023-10-03T09:53:56Z","type":"stable","version":"v7.14.1"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.12.13","date":"2023-10-03T09:53:35Z","type":"stable","version":"v7.12.13"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.0","date":"2023-08-29T11:12:30Z","type":"stable","version":"v7.14.0"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.14.0-beta","date":"2023-07-24T10:11:46Z","type":"prerelease","version":"v7.14.0-beta"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.13.4","date":"2023-07-11T09:59:41Z","type":"stable","version":"v7.13.4"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.12.12","date":"2023-07-11T09:54:16Z","type":"stable","version":"v7.12.12"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.13.3","date":"2023-04-24T10:21:30Z","type":"stable","version":"v7.13.3"},{"url":"https://github.com/SuiteCRM/SuiteCRM/releases/tag/v7.12.11","date":"2023-04-24T10:21:37Z","type":"stable","version":"v7.12.11"}]` |
| reliability.sla_pct | 99.5 | - |
| reliability.status_page | yes | - |
| security.gdpr | yes | - |
| security.scorecard | - | 4 |
| security.trust_center | - | https://suitecrm.com/security-policy/ |

## Capabilities (CRM Software)

| Capability | Agile CRM | SuiteCRM |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✓ | - |
| **Communication** |  |  |
| Email sync & tracking | ✓ | ✓ |
| **Automation** |  |  |
| Marketing automation | ✓ | - |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | - |
| Sales forecasting | ✗ | - |
| **Access** |  |  |
| Native mobile app | ✓ | - |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |
| Custom fields & objects | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:15:26.870Z. "-" = undocumented, not absent.*