# Agile CRM vs Close

| Attribute | Agile CRM | Close |
|---|---|---|
| **vioscaleAI score** | 74.2 (55% (medium)) | 71.9 (76% (high)) |
| content.faq | `[{"answer":"Agile CRM is an all-in-one customer relationship management platform that combines sales enablement, marketing automation, and customer service functionality. It is designed for growing businesses that need to manage sales pipelines, marketing campaigns, and customer support in a single system.","source":"https://www.agilecrm.com","question":"What is Agile CRM and what businesses is it designed for?","confidence":0.95},{"answer":"Yes, Agile CRM offers a free tier that doesn't require a credit card and accommodates up to 10 users. The free plan includes 1,000 contacts, unlimited deals and tasks, email campaigns, helpdesk functionality, contact management with custom fields, and basic workflow automation.","source":"https://www.agilecrm.com","question":"Does Agile CRM offer a free tier?","confidence":0.95},{"answer":"Agile CRM is a cloud-based platform accessed entirely through a web browser. This means there is no software to install or maintain, and you can access your data from any device with an internet connection.","source":"https://www.agilecrm.com","question":"Is Agile CRM cloud-based or self-hosted?","confidence":0.92},{"answer":"Agile CRM integrates with eight key platforms including Google, Shopify, Stripe, Twilio, RingCentral, and email services (SES, Mandrill, Sendgrid). The platform also provides API access, allowing custom integrations with other business systems.","source":"https://www.agilecrm.com","question":"What external tools and services does Agile CRM integrate with?","confidence":0.95},{"answer":"Core features include contact management with custom fields, sales pipeline and deal management, lead scoring, email integration and marketing automation, workflow automation, reporting dashboards, a mobile app, and API access. These capabilities support the full customer lifecycle from lead acquisition through retention.","source":"https://www.agilecrm.com","question":"What are the core features of Agile CRM?","confidence":0.95},{"answer":"Agile CRM serves over 15,000 customers globally. This established user base demonstrates the platform's reliability and adoption across different business sizes and industries.","source":"https://www.agilecrm.com","question":"How many businesses use Agile CRM?","confidence":0.98},{"answer":"Agile CRM uses a freemium subscription model with transparent pricing. A free tier provides essential functionality for small teams, with paid subscription plans available for businesses needing additional features or user capacity.","source":"https://www.agilecrm.com","question":"What is Agile CRM's pricing model?","confidence":0.92},{"answer":"Yes, Agile CRM includes a mobile app, allowing you to manage customer relationships, review pipelines, and access key features while away from your desk.","source":"https://www.agilecrm.com","question":"Can I access Agile CRM from my mobile device?","confidence":0.95}]` | `[{"answer":"Close is a sales CRM platform that integrates multiple communication and sales management tools into a single system. It's designed for sales teams of any size, from solo operators to larger organizations, combining contact management, pipeline tracking, and reporting capabilities.","source":"https://close.com","question":"What is Close and who is it designed for?","confidence":0.95},{"answer":"Close enables sales teams to communicate with prospects and customers through multiple channels including phone calling, email messaging, and SMS text messages. All these communication methods are integrated directly within the CRM, allowing teams to manage all interactions from a single interface.","source":"https://close.com","question":"What communication channels does Close support?","confidence":0.95},{"answer":"Close uses a per-user subscription model with flexible billing available on monthly or annual terms. The pricing is designed to be cost-effective for small teams and solo operators, with plans scaling based on team size and feature requirements.","source":"https://close.com","question":"How is Close priced?","confidence":0.92},{"answer":"Close offers a free tier for basic usage and a 30-day free trial for new users to explore the platform's full capabilities before committing to a paid plan.","source":"https://close.com","question":"Does Close offer a free tier or trial?","confidence":0.95},{"answer":"Close integrates with over 100 applications including popular tools like Slack, ChatGPT, Claude, WhatsApp, and Salesforce. This allows teams to connect their existing workflow and data systems to streamline operations.","source":"https://close.com","question":"What integrations does Close support?","confidence":0.95},{"answer":"Close combines contact and company management, email and SMS communication tools, and sales pipeline tracking within one platform. It also includes workflow automation to streamline repetitive tasks, performance dashboards with reporting and sales forecasting, API access for custom integrations, and support for custom fields tailored to your business needs.","source":"https://close.com","question":"What are Close's main capabilities?","confidence":0.95},{"answer":"Close includes an AI sales assistant called Chloe that automates certain sales tasks and activities. The assistant is integrated directly within the platform to help streamline team workflows and boost productivity.","source":"https://close.com","question":"Does Close include an AI sales assistant?","confidence":0.9},{"answer":"Close is a web-based platform accessible through standard web browsers, eliminating the need for desktop software installation. This allows sales teams to work from anywhere with an internet connection.","source":"https://close.com","question":"How does Close deploy—is it web-based or desktop software?","confidence":0.9}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A comprehensive platform that unifies sales pipeline management, marketing automation, and customer support functions to handle customers throughout their entire lifecycle. | A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":false,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` | `{"api_access":true,"mobile_app":true,"forecasting":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` |
| integrations.count | 6 | 100 |
| integrations.list | `[{"name":"Google Apps"},{"name":"Google Calendar"},{"name":"Google Drive"},{"name":"Gmail"},{"name":"Google Plus"},{"name":"Shopify"},{"name":"Stripe"},{"name":"Amazon SES"},{"name":"Mandrill"},{"name":"Sendgrid"},{"name":"Twitter"},{"name":"Facebook"},{"name":"TowerData"},{"name":"Twilio"},{"name":"RingCentral"},{"name":"SIP"},{"name":"Chrome Extension"},{"name":"Google","native":true,"direction":"bidirectional"}]` | `[{"name":"Fivetran"},{"name":"Zapier"},{"name":"Zoom"},{"name":"Calendly","native":false,"category":"scheduling","direction":"bidirectional"},{"name":"LinkedIn","native":false,"category":"sales","direction":"inbound"},{"name":"ChatGPT","native":false,"category":"ai","direction":"bidirectional"},{"name":"Gmail","native":false,"category":"email","direction":"bidirectional"},{"name":"HubSpot","native":false,"category":"crm","direction":"bidirectional"},{"name":"monday.com","native":false,"category":"productivity","direction":"bidirectional"},{"name":"Shopify","native":false,"category":"ecommerce","direction":"inbound"},{"name":"Ringover","native":false,"category":"communications","direction":"bidirectional"},{"name":"Customer.io","native":false,"category":"email","direction":"outbound"},{"name":"Segment","native":false,"category":"cdp","direction":"inbound"},{"name":"Help Scout","native":false,"category":"support","direction":"bidirectional"},{"name":"Helpwise","native":false,"category":"support","direction":"bidirectional"},{"name":"KlickTipp","native":false,"category":"email","direction":"outbound"},{"name":"Dialer.io","native":false,"category":"calling","direction":"bidirectional"},{"name":"Driftrock","native":false,"category":"lead_generation","direction":"inbound"},{"name":"Drip","native":false,"category":"email","direction":"bidirectional"},{"name":"LeadFuze","native":false,"category":"lead_generation","direction":"inbound"},{"name":"Convertmax","native":false,"category":"analytics","direction":"outbound"},{"name":"Aura","native":false,"category":"lead_scoring","direction":"inbound"},{"name":"Avina","native":false,"category":"sales_intelligence","direction":"inbound"},{"name":"Magic Sales Bot","native":false,"category":"automation","direction":"inbound"},{"name":"LeadCRM","native":false,"category":"recruitment","direction":"inbound"},{"name":"Lead Mapper","native":false,"category":"mapping","direction":"bidirectional"},{"name":"Truto","native":false,"category":"integration","direction":"bidirectional"},{"name":"WhatsApp","native":true,"category":"messaging","direction":"bidirectional"},{"name":"Reply","native":true,"category":"sales_automation","direction":"bidirectional"},{"name":"Signable","native":true,"category":"document_signing","direction":"bidirectional"},{"name":"Hunter","native":true,"category":"email_finder","direction":"inbound"},{"name":"RocketReach","native":true,"category":"contact_data","direction":"inbound"},{"name":"UpLead","native":true,"category":"email_verification","direction":"inbound"},{"name":"Unbounce","native":true,"category":"forms","direction":"inbound"},{"name":"AppInsights","native":true,"category":"analytics","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":["US","CA","GB","AU"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"FREE","summary":"Free for 10 users","features":["1,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email Support"],"minSeats":10,"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For 10 users","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"1","contacts":"1,000","campaign_nodes":"5","automation_rules":"1","api_calls_per_day":"500","email_campaign_workflows":"1"}},{"free":false,"name":"STARTER","summary":"$8.99/month","features":["10,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","3 Plugins"],"commitment":"monthly","components":[{"kind":"fixed","amount":8.99,"period":"month","currency":"USD"}],"description":"For startups","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"3","contacts":"10,000","campaign_nodes":"25","automation_rules":"10","api_calls_per_day":"5000","email_campaign_workflows":"10"}},{"free":false,"name":"REGULAR","summary":"$29.99/month","features":["50,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","50+ Plugins/Integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":29.99,"period":"month","currency":"USD"}],"description":"Growing businesses","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"50+","contacts":"50,000","campaign_nodes":"25","automation_rules":"10","api_calls_per_day":"10000","email_campaign_workflows":"10"}},{"free":false,"name":"ENTERPRISE","summary":"$47.99/month","features":["Unlimited Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Email Tracking","2-Way Email Integration","Call Recording","Email Campaigns","Web Engagement","Form Builder","Landing Page Builder","5,000 Emails","Helpdesk","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","50+ Plugins/Integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":47.99,"period":"month","currency":"USD"}],"description":"Serious businesses","contactSales":false,"includedLimits":{"deals":"Unlimited","tasks":"Unlimited","plugins":"50+","contacts":"Unlimited","campaign_nodes":"50","automation_rules":"Unlimited","api_calls_per_day":"25000","email_campaign_workflows":"Unlimited"}}],"summary":"From free (limited) to $47.99/month. Free tier for up to 10 users.","currency":"USD","freeTier":true,"sourceUrl":"https://www.agilecrm.com/plans-comparison","retrievedAt":"2026-08-14T11:11:19.112Z","startingPrice":{"amount":8.99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$9/user/mo (billed annually)","features":["Unlimited contacts & leads","Built-in forms, email, calling & SMS"],"components":[{"kind":"per_unit","unit":"seat","amount":9,"period":"month","currency":"USD"}],"description":"For small teams that want one place for every call, email, and deal","contactSales":false,"includedLimits":{"ai_credits":"500/month","opportunities_per_lead":"300"}},{"free":false,"name":"Growth","summary":"$35/user/mo (billed annually)","features":["All Starter features","Automated workflows","Chloe AI workflows","Contact enrichment"],"components":[{"kind":"per_unit","unit":"seat","amount":35,"period":"month","currency":"USD"}],"description":"For scaling teams with automation and workflows","contactSales":false,"includedLimits":{"ai_credits":"1000/month"}},{"free":false,"name":"Scale","summary":"$99/user/mo (billed annually)","features":["All Growth features","Role-based access & permissions"],"components":[{"kind":"per_unit","unit":"seat","amount":99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"ai_credits":"1500/month"}},{"free":false,"name":"Enterprise","summary":"$139/user/mo (billed annually)","features":["All Scale features"],"components":[{"kind":"per_unit","unit":"seat","amount":139,"period":"month","currency":"USD"}],"contactSales":true,"includedLimits":{"ai_credits":"2000/month"}}],"addOns":[{"name":"Call Recording","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.02,"currency":"USD"}]},{"name":"Phone Numbers","components":[{"kind":"fixed","unit":"number","amount":1,"period":"month","currency":"USD"}]},{"name":"Calling","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.02,"currency":"USD"}]}],"summary":"From $9/user/month (annual billing). 14-day free trial. Usage-based pricing for calling, SMS, and call recording.","currency":"USD","freeTier":true,"sourceUrl":"https://close.com/pricing","retrievedAt":"2026-09-22T14:38:34.376Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":8.99,"currency":"USD"}` | `{"amount":9,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.5 | - |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.gdpr | yes | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://close.com/security |

## Capabilities (CRM Software)

| Capability | Agile CRM | Close |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✓ | - |
| **Communication** |  |  |
| Email sync & tracking | ✓ | ✓ |
| **Automation** |  |  |
| Marketing automation | ✓ | ✓ |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | ✗ | ✓ |
| **Access** |  |  |
| Native mobile app | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |
| Custom fields & objects | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T16:54:51.813Z. "-" = undocumented, not absent.*