# AdvancedMD vs Optum (Optum360)

| Attribute | AdvancedMD | Optum (Optum360) |
|---|---|---|
| **vioscaleAI score** | 43.6 (45% (low)) | 45.3 (7% (low)) |
| content.faq | `[{"answer":"A medical practice management and EHR system offering integrated scheduling, billing, patient charting, and patient engagement tools for healthcare practices across multiple specialties. It is indexed under Medical Billing Rcm.","source":"https://www.advancedmd.com/software-pricing/","question":"What is AdvancedMD?","confidence":0.6},{"answer":"AdvancedMD is a paid product; published pricing starts at $130 per month. It is sold across 6 plans (Mental Health Basic (AdvancedMD Now), Mental Health Standard, MedSpa and Physical Medicine). There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.advancedmd.com/software-pricing/","question":"How much does AdvancedMD cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to AdvancedMD. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.advancedmd.com/software-pricing/standard/mental-health-pricing/","question":"What platforms does AdvancedMD support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for AdvancedMD, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.advancedmd.com/software-pricing/standard/mental-health-pricing/","question":"Can AdvancedMD be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for AdvancedMD, including Zoom, qbSolutioneers, Insight Health, Acuity Health, AAPC, Aquina, Healthix and InstaMed, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.advancedmd.com/software-pricing/","question":"What does AdvancedMD integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and HIPAA for AdvancedMD. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as AdvancedMD not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.advancedmd.com/medical-office-software/security/","question":"What security certifications does AdvancedMD have?","confidence":0.7},{"answer":"AdvancedMD is available worldwide. Its primary market is the United States.","source":"https://www.advancedmd.com/software-pricing/","question":"Where is AdvancedMD available?","confidence":0.5}]` | `[{"answer":"A comprehensive healthcare platform that combines patient care access, health management tools, pharmacy services, billing and financial management, and health information resources to make healthcare more accessible and affordable. It is indexed under Medical Billing Rcm.","source":"https://www.optum.com","question":"What is Optum (Optum360)?","confidence":0.6},{"answer":"Optum (Optum360) supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.optum.com","question":"What platforms does Optum (Optum360) support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Optum (Optum360), so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.optum.com","question":"Can Optum (Optum360) be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Optum (Optum360). Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Optum (Optum360) not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.optum.com","question":"What security certifications does Optum (Optum360) have?","confidence":0.6},{"answer":"Optum (Optum360) is available in the United States. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://www.optum.com","question":"Where is Optum (Optum360) available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified healthcare platform combining electronic health records, practice management, and patient engagement tools, with AI-powered automation for claims processing, eligibility verification, and documentation. | An integrated digital health service offering billing management, patient portal access, prescription home delivery, health savings account management, and health information resources. |
| features.capabilities | `{"iso_27001":true,"pricing_model":"flat_monthly_saas","automated_claim_scrubbing_rules":true,"icd_10_and_cpt_coding_assistance":true,"direct_edi_clearinghouse_connections":true,"hipaa_baas_business_associate_agreement":true,"era_electronic_remittance_advice_auto_posting":true,"patient_statement_generation_and_portal_payments":true,"real_time_patient_insurance_eligibility_verification":true}` | `{"hipaa_baas_business_associate_agreement":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | 12 | - |
| integrations.list | `[{"name":"Zoom"},{"name":"qbSolutioneers"},{"name":"Insight Health"},{"name":"Acuity Health"},{"name":"AAPC"},{"name":"Aquina"},{"name":"Healthix"},{"name":"InstaMed"},{"name":"Falkondata"},{"name":"Promptly"},{"name":"NextPatient"},{"name":"MD Coder Pro"},{"name":"Officite"},{"name":"Salesforce","category":"crm"},{"name":"HubSpot","category":"crm"},{"name":"Swift Medical","native":true,"category":"clinical"},{"name":"Continuant Healthcare Solutions","native":true,"category":"credentialing"},{"name":"Medical Financial","native":true,"category":"payments"}]` | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Mental Health Basic (AdvancedMD Now)","summary":"$130/month with free 30-day trial","features":["scheduling","billing","patient engagement","ePrescribing"],"commitment":"monthly","components":[{"kind":"fixed","amount":130,"period":"month","currency":"USD"}],"description":"Self-service mental health practice edition with instant access","contactSales":false},{"free":false,"name":"Mental Health Standard","summary":"$399/month (up to 40% discount with bundling)","features":["scheduling","billing","patient engagement","EHR","ePrescribing"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"}],"description":"Multi-provider behavioral health edition with bundled tools","contactSales":false},{"free":false,"name":"MedSpa","summary":"From $278/month","features":["scheduling","billing","patient engagement","EHR"],"commitment":"monthly","components":[{"kind":"fixed","amount":278,"period":"month","currency":"USD"}],"description":"Edition for aesthetic and wellness practices","contactSales":false},{"free":false,"name":"Physical Medicine","summary":"From $399/month","features":["specialty-specific EHR templates","scheduling","billing","patient engagement"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"}],"description":"Edition for physical medicine, physical therapy, and rehabilitation specialties","contactSales":false},{"free":false,"name":"Revenue Cycle Management Service","summary":"4-8% of collections depending on practice size and specialty","features":["full-service billing management","claims submission","payment posting","denial management","dedicated account management","core software included"],"components":[{"of":"collections","kind":"percentage","rate":4},{"of":"collections","kind":"percentage","rate":8}],"description":"Managed billing service with claims processing and denial management","contactSales":false},{"free":false,"name":"Billing Service Company Plan","summary":"$229-$1,070/month depending on number of managed clients","features":["client management","premium support","co-branded marketing resources","marketplace listing"],"components":[{"kind":"fixed","amount":229,"period":"month","currency":"USD"},{"kind":"fixed","amount":1070,"period":"month","currency":"USD"}],"description":"Subscription plan for medical billing companies managing multiple client practices","contactSales":false}],"addOns":[{"name":"AI Clinical Assistant","components":[{"kind":"fixed","amount":100,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"encounter","amount":0.99,"period":"month","currency":"USD"}]},{"name":"EPCS (Electronic Prescriptions for Controlled Substances)","components":[{"kind":"fixed","amount":35,"period":"month","currency":"USD"}]},{"name":"PAX A920 Max Payment Terminal","components":[{"kind":"one_time","amount":500,"currency":"USD"}]}],"summary":"From $130/month for software plans (up to 40% discount with bundling). RCM service 4-8% of collections. Payment processing 2-6% per transaction.","currency":"USD","freeTier":false,"sourceUrl":"https://www.advancedmd.com/software-pricing/","retrievedAt":"2026-09-07T08:35:57.524Z","freeTrialDays":30,"startingPrice":{"amount":130,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | - |
| pricing.free_tier | no | - |
| pricing.model | commercial | - |
| pricing.price_level | unknown | - |
| pricing.starting_price | `{"amount":130,"currency":"USD"}` | - |
| pricing.transparent | no | - |
| reliability.status_page | yes | - |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.trust_center | https://www.advancedmd.com/blog/security-updates-for-patient-portal-users/ | - |

## Capabilities (Medical Billing Rcm)

| Capability | AdvancedMD | Optum (Optum360) |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated claim scrubbing rules | ✓ | - |
| Direct edi clearinghouse connections | ✓ | - |
| Icd 10 and cpt coding assistance | ✓ | - |
| Real time patient insurance eligibility verification | ✓ | - |
| Automated denial management and appeal workflows | - | - |
| Patient statement generation and portal payments | ✓ | ✓ |
| Medicare medicaid macra mips reporting | - | - |
| Era electronic remittance advice auto posting | ✓ | - |
| HIPAA baas business associate agreement | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | ✓ | - |
| Pricing model | Flat monthly saas | - |

*Source: vioscaleAI. Generated 2026-10-16T19:04:48.965Z. "-" = undocumented, not absent.*