# Acuity Scheduling vs Setmore

**Leader by vioscaleAI score:** Setmore

| Attribute | Acuity Scheduling | Setmore |
|---|---|---|
| **vioscaleAI score** | 61.2 (75% (high)) | 66.3 (75% (high)) |
| content.faq | `[{"answer":"Acuity Scheduling is a cloud-based appointment scheduling system that enables service providers to manage client bookings, accept payments, send automated reminders, and coordinate staff across multiple locations. It includes calendar syncing, intake forms, recurring packages, and integrations with business tools. It is indexed under Appointment Booking.","source":"https://acuityscheduling.com/learn/pay-what-you-want-pricing","question":"What is Acuity Scheduling?","confidence":0.6},{"answer":"Acuity Scheduling is a paid product; published pricing starts at $16 per month. There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://acuityscheduling.com/learn/pay-what-you-want-pricing","question":"How much does Acuity Scheduling cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Acuity Scheduling. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://acuityscheduling.com/learn/pay-what-you-want-pricing","question":"What platforms does Acuity Scheduling support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Acuity Scheduling, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://acuityscheduling.com/learn/pay-what-you-want-pricing","question":"Can Acuity Scheduling be self-hosted?","confidence":0.6},{"answer":"We have confirmed 35 integrations for Acuity Scheduling, including Squarespace Email Campaigns, MailChimp, ActiveCampaign, Simplero, Constant Contact, Drip, ConvertKit and AWeber, plus 27 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://acuityscheduling.com/learn/pay-what-you-want-pricing","question":"What does Acuity Scheduling integrate with?","confidence":0.6},{"answer":"Acuity Scheduling is available worldwide. Its primary market is the United States.","source":"https://acuityscheduling.com/learn/pay-what-you-want-pricing","question":"Where is Acuity Scheduling available?","confidence":0.5}]` | `[{"answer":"A cloud-based scheduling system that enables businesses to accept online bookings, automate reminders, manage staff, and collect payments—all in one integrated platform. It is indexed under Appointment Booking.","source":"https://www.setmore.com/es/pricing","question":"What is Setmore?","confidence":0.6},{"answer":"Setmore offers a free tier, so you can start without paying. Paid plans start at $5 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.setmore.com/es/pricing","question":"Is Setmore free?","confidence":0.6},{"answer":"Setmore supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.setmore.com/es/pricing","question":"What platforms does Setmore support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Setmore, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.setmore.com/es/pricing","question":"Can Setmore be self-hosted?","confidence":0.6},{"answer":"We have confirmed 24 integrations for Setmore, including Stripe, Square, PayPal, LawPay, Google Calendar, Zoom, Salesforce and Google Analytics, plus 16 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.setmore.com/es/pricing","question":"What does Setmore integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Setmore. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Setmore not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.setmore.com/es/pricing","question":"What security certifications does Setmore have?","confidence":0.6},{"answer":"Setmore is available worldwide. Its primary market is the United States.","source":"https://www.setmore.com/es/pricing","question":"Where is Setmore available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A SaaS platform that helps businesses manage appointments, accept payments, and automate client interactions through self-service booking pages, calendar syncing, and integrated reminders. | A cloud-based scheduling system that enables businesses to accept online bookings, automate reminders, manage staff, and collect payments—all in one integrated platform. |
| features.capabilities | `{"pricing_model":"flat_subscription","deployment_model":"saas_cloud_pos","architecture_model":"managed_cloud_saas","hipaa_compliance_medical_routing":true,"group_class_and_capacity_management":true,"physical_pos_hardware_terminal_sync":true,"two_way_calendar_sync_google_outlook":true,"paid_consultation_stripe_checkout_gate":true,"staff_roster_and_multi_location_routing":true,"automated_email_and_sms_meeting_reminders":true,"instagram_google_reserve_with_google_sync":true,"gdpr_and_ccpa_compliance_for_attendee_data":true,"sms_text_message_reminders_and_confirmations":true,"automatic_time_zone_detection_and_translation":true,"native_zoom_google_meet_teams_link_generation":true,"recurring_subscriptions_and_membership_packages":true,"ai_automated_task_and_calendar_tetris_scheduling":true,"upfront_deposit_payment_collection_stripe_paypal":true,"public_booking_link_generation_for_external_clients":true}` | `{"pricing_model":"flat_subscription","deployment_model":"saas_cloud_pos","salesforce_hubspot_crm_sync":true,"google_workspace_office365_sync":true,"zapier_make_webhook_integration":true,"hipaa_compliance_medical_routing":true,"website_embeddable_booking_widget":true,"dynamic_zoom_teams_link_generation":true,"paid_appointment_stripe_collection":true,"group_class_and_capacity_management":true,"two_way_calendar_sync_google_outlook":true,"bi_directional_calendar_conflict_sync":true,"staff_roster_and_multi_location_routing":true,"instagram_google_reserve_with_google_sync":true,"sms_text_message_reminders_and_confirmations":true,"recurring_subscriptions_and_membership_packages":true,"upfront_deposit_payment_collection_stripe_paypal":true}` |
| integrations.count | 500 | 12 |
| integrations.list | `[{"name":"Squarespace Email Campaigns"},{"name":"MailChimp"},{"name":"ActiveCampaign"},{"name":"Simplero"},{"name":"Constant Contact"},{"name":"Drip"},{"name":"ConvertKit"},{"name":"AWeber"},{"name":"FreshBooks"},{"name":"QuickBooks"},{"name":"Zoom"},{"name":"Google Hangouts Meet"},{"name":"GoToMeeting"},{"name":"JoinMe"},{"name":"ReferralCandy"},{"name":"ReviewRail"},{"name":"Zoho CRM"},{"name":"Wufoo"},{"name":"Daylite"},{"name":"ClassPass"},{"name":"Stripe"},{"name":"Square"},{"name":"Paypal"},{"name":"Google Calendar"},{"name":"iCloud"},{"name":"Microsoft Outlook"},{"name":"Facebook Business"},{"name":"Instagram"},{"name":"Squarespace"},{"name":"Google Analytics"},{"name":"Zoho Flow"},{"name":"Google Contacts"},{"name":"Salesforce"},{"name":"Infusionsoft"},{"name":"Google Sheets"},{"name":"Zapier"},{"name":"Google Meet","native":true,"category":"video_conferencing","direction":"outbound"},{"name":"Join.me","native":true,"category":"video_conferencing","direction":"outbound"},{"name":"Facebook","native":true,"category":"social_media","direction":"bidirectional"},{"name":"Venmo","native":true,"category":"payments","direction":"bidirectional"},{"name":"Reserve with Google","native":true,"category":"booking","direction":"bidirectional"}]` | `[{"name":"Stripe"},{"name":"Square"},{"name":"PayPal"},{"name":"LawPay"},{"name":"Google Calendar"},{"name":"Zoom"},{"name":"Salesforce"},{"name":"Google Analytics"},{"name":"Mailchimp"},{"name":"HubSpot"},{"name":"Zapier"},{"name":"Facebook"},{"name":"Instagram"},{"name":"Wix"},{"name":"Weebly"},{"name":"WordPress"},{"name":"QuickBooks"},{"name":"FullStory"},{"name":"Mixpanel"},{"name":"Outlook","native":true,"category":"calendar","direction":"bidirectional"},{"name":"Google Workspace","native":true,"category":"collaboration","direction":"bidirectional"},{"name":"Google Business Profile","native":true,"category":"directory","direction":"outbound"},{"name":"Microsoft Teams","native":true,"category":"video-conferencing","direction":"outbound"},{"name":"Make","native":true,"category":"automation","direction":"bidirectional"},{"name":"Microsoft Outlook","native":true,"category":"calendar","direction":"bidirectional"},{"name":"Google Business","native":true,"category":"social","direction":"outbound"},{"name":"Google Reviews","native":true,"category":"reviews","direction":"outbound"},{"name":"Setmore API","native":true,"category":"automation","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$16/month (annual billing) or $20/month (monthly billing)","features":["1 calendar","Payments via Stripe, Square, PayPal, Venmo","Email reminders","Custom client forms","Automatic time zone conversion"],"components":[{"kind":"fixed","amount":16,"period":"month","currency":"USD"},{"kind":"fixed","amount":20,"period":"month","currency":"USD"}],"description":"Entry-level scheduling plan with basic appointment management and payment collection","contactSales":false,"includedLimits":{"calendars":"1"}},{"free":false,"name":"Standard","summary":"$27/month (annual billing) or $34/month (monthly billing)","features":["Up to 6 calendars","Text reminders","Appointment waitlist","Sell memberships and packages","Sell gift certificates","Automatic time zone conversion for clients","Google Meet, Zoom, and GoToMeeting integrations"],"components":[{"kind":"fixed","amount":27,"period":"month","currency":"USD"},{"kind":"fixed","amount":34,"period":"month","currency":"USD"}],"description":"Mid-tier plan with expanded calendar support and SMS reminders","contactSales":false,"includedLimits":{"calendars":"6"}},{"free":false,"name":"Premium","summary":"$49/month (annual billing) or $61/month (monthly billing)","features":["Up to 36 calendars","AI Booking Assistant","AI chat bot for clients","HIPAA compliance (with BAA)","Hide Acuity logo on scheduling page","Multiple time zones for staff/locations","Custom API and CSS"],"components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":61,"period":"month","currency":"USD"}],"description":"Advanced plan with AI booking assistance, HIPAA compliance option, and customization features","contactSales":false,"includedLimits":{"calendars":"36"}}],"summary":"From $16/month (annual) or $20/month (monthly), plus a 7-day free trial with no credit card required","currency":"USD","freeTier":false,"sourceUrl":"https://acuityscheduling.com/pricing","retrievedAt":"2026-09-24T12:10:01.103Z","freeTrialDays":7,"startingPrice":{"amount":16,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever with email reminders only","features":["Booking Page Customization","Custom URL and booking links","Group classes","Video appointments","Mobile and desktop apps","Team profiles","Reserve with Google","Instagram Book Now button","Website booking widget","Google Analytics integration","Analytics and reports","Customer profiles and appointment history","Zapier integration"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Basic scheduling with booking page customization, email reminders, and core team features","contactSales":false,"includedLimits":{"reminders":"1 email reminder","sms_credits":"0"}},{"free":false,"name":"Pro","summary":"$12 per staff user per month; annual billing available","features":["All Free features","24/7 human support","Unlimited appointments","Accept online and in-person payments","Remove Setmore branding from booking page and apps","SMS and email reminders","Recurring appointments","2-way calendar sync (Google, Outlook)","Custom notifications","Team collaboration tools","Priority support","Growth and SEO guidance","1:1 video support","HIPAA compliance (Setmore Health)","HubSpot integration"],"commitment":"monthly or annual","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}],"description":"Full-featured scheduling with SMS reminders, payment processing, priority support, and branded apps","contactSales":false,"includedLimits":{"reminders":"2 per appointment","sms_credits":"500/month"}}],"addOns":[{"name":"24/7 Answering Service","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}]},{"name":"Additional SMS Credits"}],"summary":"Free tier available. Pro from $12 per user/month, charged per staff member.","currency":"USD","freeTier":true,"sourceUrl":"https://www.setmore.com/pricing","retrievedAt":"2026-09-24T12:06:35.263Z","freeTrialDays":30,"startingPrice":{"unit":"user","amount":12,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":16,"currency":"USD"}` | `{"amount":12,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |

## Capabilities (Appointment Booking)

| Capability | Acuity Scheduling | Setmore |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas cloud POS | Saas cloud POS |
| Upfront deposit payment collection stripe paypal | ✓ | ✓ |
| Staff roster and multi location routing | ✓ | ✓ |
| Group class and capacity management | ✓ | ✓ |
| SMS text message reminders and confirmations | ✓ | ✓ |
| Recurring subscriptions and membership packages | ✓ | ✓ |
| Physical POS hardware terminal sync | ✓ | - |
| Instagram google reserve with google sync | ✓ | ✓ |
| HIPAA compliance medical routing | ✓ | ✓ |
| Two way calendar sync google outlook | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Flat subscription | Flat subscription |

*Source: vioscaleAI. Generated 2026-10-16T03:54:21.059Z. "-" = undocumented, not absent.*