# 7shifts vs When I Work

**Leader by vioscaleAI score:** 7shifts

| Attribute | 7shifts | When I Work |
|---|---|---|
| **vioscaleAI score** | 62.9 (35% (low)) | 55.4 (55% (medium)) |
| content.faq | `[{"answer":"7shifts provides restaurants with integrated tools for employee scheduling, payroll processing, labor compliance, and team performance management. It consolidates workflows into a single platform to help managers save time, reduce administrative overhead, and build stronger teams. It is indexed under Employee Scheduling.","source":"https://www.7shifts.com/comp-pricing-changes-2025/","question":"What is 7shifts?","confidence":0.6},{"answer":"7shifts offers a free tier, so you can start without paying. Paid plans are also available: Free and Pro. Pricing changes often, so verify at source before relying on it.","source":"https://www.7shifts.com/comp-pricing-changes-2025/","question":"Is 7shifts free?","confidence":0.6},{"answer":"7shifts supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.7shifts.com/comp-pricing-changes-2025/","question":"What platforms does 7shifts support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for 7shifts, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.7shifts.com/comp-pricing-changes-2025/","question":"Can 7shifts be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for 7shifts, including ADP, QuickBooks, Gusto, HigherMe, Toast, Square, Custom API and POS. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.7shifts.com/comp-pricing-changes-2025/","question":"What does 7shifts integrate with?","confidence":0.6},{"answer":"7shifts is available worldwide. Its primary market is the United States.","source":"https://www.7shifts.com/comp-pricing-changes-2025/","question":"Where is 7shifts available?","confidence":0.5}]` | `[{"answer":"A workforce scheduling platform that enables teams to create and manage employee schedules, handle shift swaps, coordinate team messaging, and track time in one integrated system. It is indexed under Employee Scheduling.","source":"https://wheniwork.com/","question":"What is When I Work?","confidence":0.6},{"answer":"When I Work is a paid product; published pricing starts at $2.50 per user per month. It is sold across 3 plans (Essentials, Pro and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://wheniwork.com/pricing","question":"How much does When I Work cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to When I Work. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://wheniwork.com/","question":"What platforms does When I Work support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for When I Work, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://wheniwork.com/pricing","question":"Can When I Work be self-hosted?","confidence":0.6},{"answer":"When I Work is available worldwide. Its primary market is the United States.","source":"https://wheniwork.com/pricing","question":"Where is When I Work available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based software that helps restaurants manage employee scheduling, track time and attendance, ensure labor law compliance, and integrate with payroll systems. Includes team communication, task management, and performance tracking features. | A workforce scheduling platform that enables teams to create and manage employee schedules, handle shift swaps, coordinate team messaging, and track time in one integrated system. |
| features.capabilities | `{"pricing_model":"freemium","sales_labor_forecasting":true,"mobile_app_shift_swapping":true,"algorithmic_auto_scheduling":true,"payroll_adp_gusto_integration":true,"point_of_sale_pos_integration":true,"open_shift_bidding_marketplace":true,"labor_law_overtime_compliance_alerts":true}` | `{"pricing_model":"per_employee_monthly","sales_labor_forecasting":true,"mobile_app_shift_swapping":true,"algorithmic_auto_scheduling":true,"gps_geofenced_mobile_clock_in":true,"payroll_adp_gusto_integration":true,"point_of_sale_pos_integration":true,"open_shift_bidding_marketplace":true,"labor_law_overtime_compliance_alerts":true}` |
| integrations.count | 4 | 5 |
| integrations.list | `[{"name":"ADP"},{"name":"QuickBooks"},{"name":"Gusto"},{"name":"HigherMe"},{"name":"Toast"},{"name":"Square"},{"name":"Custom API"},{"name":"POS","native":true,"category":"operations","direction":"bidirectional"}]` | `[{"name":"Rippling"},{"name":"Square"},{"name":"ADP","native":true,"category":"payroll","direction":"bidirectional"},{"name":"Gusto","native":true,"category":"payroll","direction":"bidirectional"},{"name":"QuickBooks","native":true}]` |
| market.availability | `{"primaryMarkets":["CA"],"availabilityScope":"regional","availableCountries":["CA"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Comp","summary":"Free","features":["Basic scheduling","One-way announcements","Availability and time off requests"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"CAD"}],"description":"Basic scheduling for single locations","contactSales":false},{"free":false,"name":"Essentials","summary":"$39.99 CAD/location/month with annual billing","features":["Everything in Comp","Advanced scheduling","Team messaging and communication tools","Basic time clocking","Customizable permission settings"],"components":[{"kind":"fixed","amount":39.99,"period":"month","currency":"CAD"}],"description":"Advanced scheduling and team collaboration features","contactSales":false},{"free":false,"name":"Pro","summary":"$79.99 CAD/location/month with annual billing","features":["Everything in Essentials","Track accruals and balances for PTO","Labor compliance and labor cost tools","Advanced time clocking tools","Employee performance management and retention tools","Manager Log Book"],"components":[{"kind":"fixed","amount":79.99,"period":"month","currency":"CAD"}],"description":"Full-featured scheduling, time tracking, and labor compliance","contactSales":false},{"free":false,"name":"Premium","summary":"$134.99 CAD/month with annual billing (unlimited employees)","features":["Everything in Pro","Task Management","Permission templates","Advanced hourly labor forecast","Advanced labor recommendations","Advanced operational insights and reporting","Employee Training"],"components":[{"kind":"fixed","amount":134.99,"period":"month","currency":"CAD"}],"description":"All-in-one platform with scheduling, tip management, and task management","contactSales":false}],"addOns":[{"name":"Tip Management","components":[{"kind":"fixed","amount":49.99,"period":"month","currency":"CAD"}]},{"name":"Manager Log Book","components":[{"kind":"fixed","amount":14.99,"period":"month","currency":"CAD"}]},{"name":"Task Management","components":[{"kind":"fixed","amount":12.99,"period":"month","currency":"CAD"}]}],"summary":"Free tier available; paid plans from $39.99 CAD/location/month with annual billing","currency":"CAD","freeTier":true,"sourceUrl":"https://www.7shifts.com/pricing/","retrievedAt":"2026-09-24T12:31:25.532Z","freeTrialDays":14,"startingPrice":{"amount":39.99,"period":"month","currency":"CAD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"$2.50/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations"],"components":[{"kind":"per_unit","unit":"user","amount":2.5,"period":"month","currency":"USD"}],"description":"Basic scheduling and team communication for small businesses","contactSales":false},{"free":false,"name":"Pro","summary":"$5/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations","Multi-timezone support"],"components":[{"kind":"per_unit","unit":"user","amount":5,"period":"month","currency":"USD"}],"description":"Advanced scheduling with multi-location support","contactSales":false},{"free":false,"name":"Premium","summary":"$8/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations","Multi-timezone support","API key access","Webhooks","SAML/SSO"],"components":[{"kind":"per_unit","unit":"user","amount":8,"period":"month","currency":"USD"}],"description":"Enterprise-grade features for scaled operations","contactSales":false}],"addOns":[{"name":"Rippling Payroll and HR"}],"summary":"From $2.50/user/month. 14-day free trial. Flexible monthly or annual billing.","currency":"USD","freeTier":false,"sourceUrl":"https://wheniwork.com/pricing","retrievedAt":"2026-08-18T22:32:34.587Z","freeTrialDays":14,"startingPrice":{"unit":"user","amount":2.5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":39.99,"currency":"CAD"}` | `{"amount":2.5,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.disclosure_policy | yes | - |
| security.pci | - | yes |
| security.trust_center | https://www.7shifts.com/labor-compliance/ | https://wheniwork.com/blog/payroll-tax-compliance |

## Capabilities (Employee Scheduling)

| Capability | 7shifts | When I Work |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Algorithmic auto scheduling | ✓ | ✓ |
| Mobile app shift swapping | ✓ | ✓ |
| Open shift bidding marketplace | ✓ | ✓ |
| Labor law overtime compliance alerts | ✓ | ✓ |
| Gps geofenced mobile clock in | - | ✓ |
| Kiosk facial recognition clock in | - | - |
| Sales labor forecasting | ✓ | ✓ |
| Point of sale POS integration | ✓ | ✓ |
| Payroll adp gusto integration | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Freemium | Per employee monthly |

*Source: vioscaleAI. Generated 2026-10-16T20:12:57.666Z. "-" = undocumented, not absent.*