# 11x.ai (Alice) vs Reply.io

**Leader by vioscaleAI score:** Reply.io

| Attribute | 11x.ai (Alice) | Reply.io |
|---|---|---|
| **vioscaleAI score** | 52.5 (27% (low)) | 59.6 (54% (medium)) |
| content.faq | `[{"answer":"A platform with AI agents—Alice for email and outreach sequencing, Julian for phone engagement—that autonomously handle prospect research, communication, reply management, and meeting booking to build sales pipeline. It is indexed under AI Sdr Sales Agents.","source":"https://11x.ai","question":"What is 11x.ai (Alice)?","confidence":0.6},{"answer":"We have confirmed browser-based access to 11x.ai (Alice). That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://11x.ai","question":"What platforms does 11x.ai (Alice) support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for 11x.ai (Alice), so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://11x.ai","question":"Can 11x.ai (Alice) be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for 11x.ai (Alice), including Salesforce, HubSpot, Pipedrive, Zoho, WhatsApp, Gmail, Outlook and Slack. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.11x.ai/blog/best-ai-powered-phone-sales-solutions-compared-features-pricing-roi","question":"What does 11x.ai (Alice) integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for 11x.ai (Alice). Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as 11x.ai (Alice) not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.11x.ai/security","question":"What security certifications does 11x.ai (Alice) have?","confidence":0.7}]` | `[{"answer":"A sales automation platform that uses AI to manage multi-channel outreach sequences, automate follow-ups, and integrate with CRM systems. It enables email warmup, LinkedIn automation, calling, and prospect engagement while syncing activity with HubSpot and Salesforce. It is indexed under Sales Engagement.","source":"https://reply.io","question":"What is Reply.io?","confidence":0.6},{"answer":"Reply.io offers a free tier, so you can start without paying. Paid plans start at $20 per month. Pricing changes often, so verify at source before relying on it.","source":"https://reply.io/pricing/","question":"Is Reply.io free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Reply.io. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://reply.io","question":"What platforms does Reply.io support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Reply.io, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://reply.io","question":"Can Reply.io be self-hosted?","confidence":0.6},{"answer":"We have confirmed 21 integrations for Reply.io, including Salesforce, HubSpot, Pipedrive, Copper, Close, Google Workspace, Gmail and Microsoft 365, plus 13 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://reply.io","question":"What does Reply.io integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Reply.io. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Reply.io not holding them. Always confirm compliance directly before you rely on it.","source":"https://reply.io/trust-page/","question":"What security certifications does Reply.io have?","confidence":0.7},{"answer":"Reply.io is available worldwide. Its primary market is the United States.","source":"https://reply.io/pricing/","question":"Where is Reply.io available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Provides AI agents for sales automation—Alice for autonomous outbound prospecting and message personalization, and Julian for handling inbound customer interactions via phone—to scale pipeline generation without additional headcount. | Sales engagement platform that automates multichannel outreach campaigns with AI, integrating email, LinkedIn, calls, SMS, and WhatsApp. Includes real-time B2B lead database, email warmup for deliverability, CRM synchronization, and an autonomous AI agent for managing replies and booking meetings. |
| features.capabilities | `{"soc2_type_ii":true,"deployment_model":"feature_of_broader_sales_platform","human_in_the_loop_draft_approval_mode":false,"gdpr_and_ccpa_prospect_data_compliance":true,"playbook_based_guardrails_for_brand_tone":true,"deliverability_and_spam_reputation_warmup":false,"waterfall_data_enrichment_for_email_finding":false,"web_scraping_and_linkedin_profile_ingestion":true,"multi_channel_sequencing_email_and_linkedin_dm":true,"two_way_crm_sync_to_prevent_duplicate_outreach":true,"meeting_booking_via_native_calendar_integration":true,"autonomous_inbox_reply_handling_and_objection_rebuttals":true}` | `{"pricing_model":"per_user_monthly","deployment_model":"feature_of_broader_sales_platform","hubspot_pipedrive_smb_crm_sync":true,"salesforce_enterprise_crm_sync":true,"gmail_outlook_inbox_native_sync":true,"native_voip_click_to_call_dialer":true,"b2b_contact_lead_database_embedded":true,"bi_directional_crm_activity_logging":true,"ai_email_drafting_and_personalization":true,"gdpr_and_ccpa_prospect_data_compliance":true,"email_warmup_and_spam_prevention_network":true,"deliverability_and_spam_reputation_warmup":true,"multi_step_email_call_linkedin_sequencing":true,"waterfall_data_enrichment_for_email_finding":true,"web_scraping_and_linkedin_profile_ingestion":true,"multi_channel_sequencing_email_and_linkedin_dm":true,"two_way_crm_sync_to_prevent_duplicate_outreach":true,"meeting_booking_via_native_calendar_integration":true,"autonomous_inbox_reply_handling_and_objection_rebuttals":true}` |
| integrations.count | 8 | 100 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Pipedrive"},{"name":"Zoho"},{"name":"WhatsApp"},{"name":"Gmail"},{"name":"Outlook"},{"name":"Slack"}]` | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Pipedrive"},{"name":"Copper"},{"name":"Close"},{"name":"Google Workspace"},{"name":"Gmail"},{"name":"Microsoft 365"},{"name":"LinkedIn"},{"name":"LinkedIn Sales Navigator"},{"name":"Calendly"},{"name":"Google Calendar"},{"name":"Zapier"},{"name":"Make"},{"name":"Slack"},{"name":"WhatsApp"},{"name":"Google Postmaster"},{"name":"MailToaster.ai"},{"name":"Sales Navigator"},{"name":"SMS"},{"name":"SMTP"},{"name":"Outlook","native":true,"category":"email","direction":"bidirectional"},{"name":"n8n","native":true,"direction":"bidirectional"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Contact Sales Tier","features":["Multichannel outreach","Email, LinkedIn, SMS, Calls, WhatsApp","AI personalization","CRM integrations","B2B database"],"commitment":"annual","description":"Custom per-user pricing billed annually with active contact limits","contactSales":true},{"free":false,"name":"Per User Plan","features":["Email automation","CRM integrations","Analytics","API access"],"components":[{"kind":"per_unit","unit":"user","amount":29,"period":"month","currency":"USD"}],"description":"Monthly per-user plan","contactSales":false},{"free":false,"name":"Per Account Plan","features":["All-inclusive multichannel outreach","Email, LinkedIn, SMS, Calls"],"components":[{"kind":"fixed","amount":69,"period":"month","currency":"USD"}],"description":"Monthly per-account flat rate","contactSales":false}],"addOns":[{"name":"CRM Integrations","components":[{"kind":"fixed","amount":20,"period":"month","currency":"USD"}]},{"name":"Dialer and Cloud Calls","components":[{"kind":"fixed","amount":39,"period":"month","currency":"USD"}]},{"name":"Additional Mailbox (Tier 1)","components":[{"kind":"per_unit","unit":"mailbox","amount":5,"period":"month","currency":"USD"}]},{"name":"Additional Mailbox (Tier 2)","components":[{"kind":"per_unit","unit":"mailbox","amount":15,"period":"month","currency":"USD"}]}],"summary":"From $29/user/month or $69/month per account. 14-day free trial. Contact sales for custom annual plans with volume pricing.","currency":"USD","freeTier":false,"sourceUrl":"https://reply.io/pricing","retrievedAt":"2026-10-12T21:47:28.011Z","freeTrialDays":14,"startingPrice":{"amount":69,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | commercial |
| pricing.price_level | - | high |
| pricing.starting_price | - | `{"amount":69,"currency":"USD"}` |
| pricing.transparent | - | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.soc2 | yes | yes |

## Capabilities (AI Sdr Sales Agents)

| Capability | 11x.ai (Alice) | Reply.io |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Feature of broader sales platform | Feature of broader sales platform |
| Autonomous inbox reply handling and objection rebuttals | ✓ | ✓ |
| Web scraping and linkedin profile ingestion | ✓ | ✓ |
| Meeting booking via native calendar integration | ✓ | ✓ |
| Two way CRM sync to prevent duplicate outreach | ✓ | ✓ |
| Multi channel sequencing email and linkedin dm | ✓ | ✓ |
| Playbook based guardrails for brand tone | ✓ | - |
| Waterfall data enrichment for email finding | ✗ | ✓ |
| Human in the loop draft approval mode | ✗ | - |
| Deliverability and spam reputation warmup | ✗ | ✓ |
| SOC2 type ii | ✓ | - |
| GDPR and CCPA prospect data compliance | ✓ | ✓ |
| Pricing model | - | per_user_monthly |

*Source: vioscaleAI. Generated 2026-10-16T20:15:27.460Z. "-" = undocumented, not absent.*