{"data":{"slug":"vtiger","name":"Vtiger","tagline":"Best CRM Software – All in One AI-Powered CRM Platform","homepage":"https://www.vtiger.com","category":{"slug":"crm","name":"CRM Software"},"vendor":{"name":"Vtiger","primaryDomain":null},"score":{"composite":58.3,"confidence":0.38,"confidenceBand":"low","breakdown":{"price_level":{"value":80,"weight":10,"present":true,"contribution":800},"reliability":{"value":0,"weight":14,"present":false,"contribution":0},"capabilities":{"value":91.6,"weight":16,"present":true,"contribution":1466.1},"integrations":{"value":24.3,"weight":30,"present":true,"contribution":729.1},"security_posture":{"value":0,"weight":14,"present":false,"contribution":0},"pricing_transparency":{"value":75,"weight":16,"present":true,"contribution":1200}},"computedAt":"2026-08-04T10:59:48.875Z"},"uri":"https://www.vioscale.ai/software/vtiger","aliases":["vtiger"],"status":"active","facts":{"deployment":[{"attribute":"deployment.options","value":{"cloud":true},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}}],"description":[{"attribute":"description.long","value":"Vtiger CRM helps businesses streamline their operations and enhance performance by providing quality tools and functionality across Sales, Help desk, and Marketing teams.","provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}}],"features":[{"attribute":"features.capabilities","value":{"mobile_app":true,"forecasting":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}}],"integrations":[{"attribute":"integrations.count","value":6,"provenance":{"source":"https://www.vtiger.com","sourceType":"crawler:website","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"integrations.list","value":[{"name":"Email"},{"name":"Phone"},{"name":"SMS"},{"name":"Video Conferencing"},{"name":"Google"},{"name":"Microsoft Teams"}],"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}}],"platform":[{"attribute":"platform.support","value":{"web":true},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}}],"pricing":[{"attribute":"pricing","value":{"type":"subscription","plans":[{"free":false,"name":"One Growth","summary":"$12/user/month (Standard)","features":["Contact, Account & Lead Management","Marketing Campaigns","Help Desk & Customer Portal","Inventory & Invoicing","Reports & Dashboards","AI Capabilities"],"components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"description":"CRM for Growing Businesses","contactSales":false},{"free":false,"name":"One Professional","summary":"$30/user/month (Standard) or $20/user/month (Single App)","features":["Advanced Sales Automation","Process Designer","Advanced Marketing Automation","Advanced Help Desk Automation","Subscription & Vendor Management","Collaboration & Live Chat"],"components":[{"kind":"per_unit","unit":"seat","amount":30,"period":"month","currency":"USD"}],"description":"Unified Customer View CRM","contactSales":false},{"free":false,"name":"One Enterprise","summary":"$42/user/month (Standard) or $30/user/month (Single App)","features":["Multi-Currency Support","Contact Engagement Insights","Internal Ticketing","Work Order Management","Advanced Project Automation","Advanced Operational Insights"],"components":[{"kind":"per_unit","unit":"seat","amount":42,"period":"month","currency":"USD"}],"description":"Advanced Enterprise CRM","contactSales":false},{"free":false,"name":"One AI","summary":"$50/user/month (Standard) or $38/user/month (Single App)","features":["Built-in AI Voice Assistant Integration","Generative AI Designer","Predictive AI Designer"],"components":[{"kind":"per_unit","unit":"seat","amount":50,"period":"month","currency":"USD"}],"description":"AI-Powered Enterprise CRM","contactSales":false}],"summary":"From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.","currency":"USD","freeTier":false,"sourceUrl":"https://www.vtiger.com","retrievedAt":"2026-07-31T10:40:46.918Z","freeTrialDays":15,"startingPrice":{"amount":12,"period":"month","currency":"USD"},"billingPeriods":["month","year"]},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.free_tier","value":false,"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.model","value":"commercial","provenance":{"source":"https://www.vtiger.com","sourceType":"crawler:pricing","retrievedAt":"2026-07-31T10:13:53.068Z","confidence":0.7,"snapshotRef":null}},{"attribute":"pricing.price_level","value":"low","provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.starting_gbp","value":12,"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.transparent","value":true,"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}}],"content":[{"attribute":"content.faq","value":[{"answer":"Vtiger is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations across sales, support, and marketing teams. It provides tools for contact management, lead tracking, sales pipeline management, and customer support through a unified interface.","source":"https://www.vtiger.com","question":"What is Vtiger CRM?","confidence":0.95},{"answer":"Vtiger operates on a per-user subscription model with multiple plan tiers available. You can choose between monthly or annual billing periods, and the platform is positioned at a low price point relative to other CRM solutions.","source":"https://www.vtiger.com","question":"What pricing model does Vtiger use?","confidence":0.9},{"answer":"Vtiger does not offer a free tier, but it does provide a 15-day free trial so you can test the platform before committing to a subscription.","source":"https://www.vtiger.com","question":"Does Vtiger offer a free trial or free tier?","confidence":0.95},{"answer":"Vtiger is a cloud-based SaaS platform accessed through web browsers. All data and functionality are hosted in the cloud; there is no on-premise deployment option.","source":"https://www.vtiger.com","question":"What platforms and deployment options does Vtiger support?","confidence":0.95},{"answer":"Vtiger integrates with six common business tools: email services, Google Workspace, Microsoft Teams, phone systems, SMS, and video conferencing platforms. These connections allow you to link Vtiger with tools your team already uses.","source":"https://www.vtiger.com","question":"What integrations does Vtiger offer?","confidence":0.9},{"answer":"Vtiger includes contact and account management, sales pipeline tracking, email integration, marketing automation, workflow automation, sales forecasting, and reporting dashboards. The platform also incorporates AI-powered capabilities to support team workflows.","source":"https://www.vtiger.com","question":"What are the core features included in Vtiger?","confidence":0.9},{"answer":"Yes, Vtiger includes a mobile application alongside its web platform, allowing your team to access customer information and perform CRM activities from mobile devices.","source":"https://www.vtiger.com","question":"Does Vtiger offer mobile access?","confidence":0.85},{"answer":"Vtiger is intended for growing businesses that need integrated CRM tools across sales, customer support, and marketing functions. It provides a consolidated platform for organizations managing these three areas.","source":"https://www.vtiger.com","question":"Who is Vtiger designed for?","confidence":0.85}],"provenance":{"source":"https://www.vtiger.com","sourceType":"generated:faq","retrievedAt":"2026-07-31T11:08:15.267Z","confidence":0.90625,"snapshotRef":null}}]},"factList":[{"attribute":"deployment.options","value":{"cloud":true},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"description.long","value":"Vtiger CRM helps businesses streamline their operations and enhance performance by providing quality tools and functionality across Sales, Help desk, and Marketing teams.","provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"features.capabilities","value":{"mobile_app":true,"forecasting":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"integrations.count","value":6,"provenance":{"source":"https://www.vtiger.com","sourceType":"crawler:website","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"integrations.list","value":[{"name":"Email"},{"name":"Phone"},{"name":"SMS"},{"name":"Video Conferencing"},{"name":"Google"},{"name":"Microsoft Teams"}],"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"platform.support","value":{"web":true},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing","value":{"type":"subscription","plans":[{"free":false,"name":"One Growth","summary":"$12/user/month (Standard)","features":["Contact, Account & Lead Management","Marketing Campaigns","Help Desk & Customer Portal","Inventory & Invoicing","Reports & Dashboards","AI Capabilities"],"components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"description":"CRM for Growing Businesses","contactSales":false},{"free":false,"name":"One Professional","summary":"$30/user/month (Standard) or $20/user/month (Single App)","features":["Advanced Sales Automation","Process Designer","Advanced Marketing Automation","Advanced Help Desk Automation","Subscription & Vendor Management","Collaboration & Live Chat"],"components":[{"kind":"per_unit","unit":"seat","amount":30,"period":"month","currency":"USD"}],"description":"Unified Customer View CRM","contactSales":false},{"free":false,"name":"One Enterprise","summary":"$42/user/month (Standard) or $30/user/month (Single App)","features":["Multi-Currency Support","Contact Engagement Insights","Internal Ticketing","Work Order Management","Advanced Project Automation","Advanced Operational Insights"],"components":[{"kind":"per_unit","unit":"seat","amount":42,"period":"month","currency":"USD"}],"description":"Advanced Enterprise CRM","contactSales":false},{"free":false,"name":"One AI","summary":"$50/user/month (Standard) or $38/user/month (Single App)","features":["Built-in AI Voice Assistant Integration","Generative AI Designer","Predictive AI Designer"],"components":[{"kind":"per_unit","unit":"seat","amount":50,"period":"month","currency":"USD"}],"description":"AI-Powered Enterprise CRM","contactSales":false}],"summary":"From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.","currency":"USD","freeTier":false,"sourceUrl":"https://www.vtiger.com","retrievedAt":"2026-07-31T10:40:46.918Z","freeTrialDays":15,"startingPrice":{"amount":12,"period":"month","currency":"USD"},"billingPeriods":["month","year"]},"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.free_tier","value":false,"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.model","value":"commercial","provenance":{"source":"https://www.vtiger.com","sourceType":"crawler:pricing","retrievedAt":"2026-07-31T10:13:53.068Z","confidence":0.7,"snapshotRef":null}},{"attribute":"pricing.price_level","value":"low","provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.starting_gbp","value":12,"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.transparent","value":true,"provenance":{"source":"https://www.vtiger.com","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-07-31T10:40:46.918Z","confidence":0.6,"snapshotRef":null}},{"attribute":"content.faq","value":[{"answer":"Vtiger is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations across sales, support, and marketing teams. It provides tools for contact management, lead tracking, sales pipeline management, and customer support through a unified interface.","source":"https://www.vtiger.com","question":"What is Vtiger CRM?","confidence":0.95},{"answer":"Vtiger operates on a per-user subscription model with multiple plan tiers available. You can choose between monthly or annual billing periods, and the platform is positioned at a low price point relative to other CRM solutions.","source":"https://www.vtiger.com","question":"What pricing model does Vtiger use?","confidence":0.9},{"answer":"Vtiger does not offer a free tier, but it does provide a 15-day free trial so you can test the platform before committing to a subscription.","source":"https://www.vtiger.com","question":"Does Vtiger offer a free trial or free tier?","confidence":0.95},{"answer":"Vtiger is a cloud-based SaaS platform accessed through web browsers. All data and functionality are hosted in the cloud; there is no on-premise deployment option.","source":"https://www.vtiger.com","question":"What platforms and deployment options does Vtiger support?","confidence":0.95},{"answer":"Vtiger integrates with six common business tools: email services, Google Workspace, Microsoft Teams, phone systems, SMS, and video conferencing platforms. These connections allow you to link Vtiger with tools your team already uses.","source":"https://www.vtiger.com","question":"What integrations does Vtiger offer?","confidence":0.9},{"answer":"Vtiger includes contact and account management, sales pipeline tracking, email integration, marketing automation, workflow automation, sales forecasting, and reporting dashboards. The platform also incorporates AI-powered capabilities to support team workflows.","source":"https://www.vtiger.com","question":"What are the core features included in Vtiger?","confidence":0.9},{"answer":"Yes, Vtiger includes a mobile application alongside its web platform, allowing your team to access customer information and perform CRM activities from mobile devices.","source":"https://www.vtiger.com","question":"Does Vtiger offer mobile access?","confidence":0.85},{"answer":"Vtiger is intended for growing businesses that need integrated CRM tools across sales, customer support, and marketing functions. It provides a consolidated platform for organizations managing these three areas.","source":"https://www.vtiger.com","question":"Who is Vtiger designed for?","confidence":0.85}],"provenance":{"source":"https://www.vtiger.com","sourceType":"generated:faq","retrievedAt":"2026-07-31T11:08:15.267Z","confidence":0.90625,"snapshotRef":null}}],"faq":[{"answer":"Vtiger is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations across sales, support, and marketing teams. It provides tools for contact management, lead tracking, sales pipeline management, and customer support through a unified interface.","source":"https://www.vtiger.com","question":"What is Vtiger CRM?","confidence":0.95},{"answer":"Vtiger operates on a per-user subscription model with multiple plan tiers available. You can choose between monthly or annual billing periods, and the platform is positioned at a low price point relative to other CRM solutions.","source":"https://www.vtiger.com","question":"What pricing model does Vtiger use?","confidence":0.9},{"answer":"Vtiger does not offer a free tier, but it does provide a 15-day free trial so you can test the platform before committing to a subscription.","source":"https://www.vtiger.com","question":"Does Vtiger offer a free trial or free tier?","confidence":0.95},{"answer":"Vtiger is a cloud-based SaaS platform accessed through web browsers. All data and functionality are hosted in the cloud; there is no on-premise deployment option.","source":"https://www.vtiger.com","question":"What platforms and deployment options does Vtiger support?","confidence":0.95},{"answer":"Vtiger integrates with six common business tools: email services, Google Workspace, Microsoft Teams, phone systems, SMS, and video conferencing platforms. These connections allow you to link Vtiger with tools your team already uses.","source":"https://www.vtiger.com","question":"What integrations does Vtiger offer?","confidence":0.9},{"answer":"Vtiger includes contact and account management, sales pipeline tracking, email integration, marketing automation, workflow automation, sales forecasting, and reporting dashboards. The platform also incorporates AI-powered capabilities to support team workflows.","source":"https://www.vtiger.com","question":"What are the core features included in Vtiger?","confidence":0.9},{"answer":"Yes, Vtiger includes a mobile application alongside its web platform, allowing your team to access customer information and perform CRM activities from mobile devices.","source":"https://www.vtiger.com","question":"Does Vtiger offer mobile access?","confidence":0.85},{"answer":"Vtiger is intended for growing businesses that need integrated CRM tools across sales, customer support, and marketing functions. It provides a consolidated platform for organizations managing these three areas.","source":"https://www.vtiger.com","question":"Who is Vtiger designed for?","confidence":0.85}],"claimed":false,"updatedAt":"2026-07-31T10:45:18.115Z","formats":{"json":"https://www.vioscale.ai/api/v1/software/vtiger","markdown":"https://www.vioscale.ai/software/vtiger.md","html":"https://www.vioscale.ai/software/vtiger"}},"meta":{"source":"https://www.vioscale.ai","license":"CC-BY-4.0","generatedAt":"2026-08-06T23:53:30.511Z","disclaimer":"Independent, evidence-based. Every fact carries provenance."}}