{"data":{"slug":"new-relic","name":"New Relic","tagline":"","homepage":"https://newrelic.com/platform/application-monitoring","category":{"slug":"apm","name":"APM Tools"},"vendor":null,"score":{"composite":60.4,"confidence":0.63,"confidenceBand":"medium","breakdown":{"price_level":{"value":80,"weight":0.047,"present":true,"contribution":3.8},"reliability":{"value":50,"weight":0.175,"present":true,"contribution":8.8},"capabilities":{"value":86.7,"weight":0.07,"present":true,"contribution":6.1},"integrations":{"value":83.2,"weight":0.094,"present":true,"contribution":7.8},"security_posture":{"value":15,"weight":0.129,"present":true,"contribution":1.9},"pricing_transparency":{"value":100,"weight":0.07,"present":true,"contribution":7}},"computedAt":"2026-08-05T14:18:35.956Z"},"uri":"https://www.vioscale.ai/software/new-relic","aliases":["new-relic"],"status":"active","facts":{"features":[{"attribute":"features.capabilities","value":{"rum":true,"hosting":"cloud","service_map":true,"otel_support":"native","slo_tracking":true,"error_analytics":true,"anomaly_detection":true,"distributed_tracing":true,"auto_instrumentation":true},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}}],"integrations":[{"attribute":"integrations.count","value":780,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"integrations.list","value":[{"name":"AWS"},{"name":"Azure"},{"name":"Google Cloud"},{"name":"Kubernetes"},{"name":"Prometheus"}],"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-01T14:03:38.762Z","confidence":0.6,"snapshotRef":null}}],"platform":[{"attribute":"platform.support","value":{"web":true},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}}],"pricing":[{"attribute":"pricing.free_tier","value":true,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:pricing","retrievedAt":"2026-08-05T14:03:17.404Z","confidence":0.48,"snapshotRef":null}},{"attribute":"pricing.model","value":"freemium","provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:pricing","retrievedAt":"2026-08-05T14:03:17.404Z","confidence":0.8,"snapshotRef":null}},{"attribute":"pricing.price_level","value":"low","provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.starting_gbp","value":0.4,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.transparent","value":true,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing","value":{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free tier with 100 GB/month, 1 full platform user, unlimited basic users","features":["Access to 50+ capabilities","Automatic logs obfuscation","No credit card required"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perpetual free tier with 100 GB/month of data ingest","contactSales":false,"includedLimits":{"basic_users":"Unlimited","data_ingest":"100 GB/month","full_platform_users":"1"}},{"free":false,"name":"Standard","summary":"$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB","features":["Ticketed support","2 business days support response SLA","SAML single sign-on","Unlimited basic users"],"minSeats":5,"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional full platform user","amount":99,"period":"month","currency":"USD"}],"description":"For small teams looking to get started with observability","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"5"}},{"free":false,"name":"Pro","summary":"$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data","features":["Unlimited full platform users","2-hour critical initial support response SLA","Data Plus eligibility","Extended data retention","Advanced admin capabilities"],"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":349,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":418.8,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"}],"description":"For teams with more than five engineers and complex workloads","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"None"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["Everything in Pro","FedRAMP Moderate and HIPAA eligibility","Priority ticket routing","1-hour critical initial support response SLA","24/7 dedicated support","Data Plus & advanced security"],"description":"For at-scale organizations with advanced security and support needs","contactSales":true,"includedLimits":{"full_platform_users":"None"}}],"addOns":[{"name":"Data Plus","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.6,"period":"month","currency":"USD"}]},{"name":"Advanced Compute"}],"summary":"From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.","currency":"USD","freeTier":true,"sourceUrl":"https://newrelic.com/platform/application-monitoring","retrievedAt":"2026-08-05T14:10:25.231Z","startingPrice":{"amount":0.4,"period":"month","currency":"USD"},"billingPeriods":["month","year"]},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}}],"security":[{"attribute":"security.hipaa","value":true,"provenance":{"source":"https://newrelic.com/trust","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.75,"snapshotRef":null}},{"attribute":"security.disclosure_policy","value":true,"provenance":{"source":"https://newrelic.com/.well-known/security.txt","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"security.fedramp","value":true,"provenance":{"source":"https://newrelic.com/trust","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.75,"snapshotRef":null}}],"reliability":[{"attribute":"reliability.status_page","value":true,"provenance":{"source":"https://status.newrelic.com","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}}],"deployment":[{"attribute":"deployment.options","value":{"cloud":true},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}}],"description":[{"attribute":"description.long","value":"End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.","provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}}],"market":[{"attribute":"market.availability","value":{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.75,"snapshotRef":null}}]},"factList":[{"attribute":"features.capabilities","value":{"rum":true,"hosting":"cloud","service_map":true,"otel_support":"native","slo_tracking":true,"error_analytics":true,"anomaly_detection":true,"distributed_tracing":true,"auto_instrumentation":true},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"integrations.count","value":780,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"integrations.list","value":[{"name":"AWS"},{"name":"Azure"},{"name":"Google Cloud"},{"name":"Kubernetes"},{"name":"Prometheus"}],"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-01T14:03:38.762Z","confidence":0.6,"snapshotRef":null}},{"attribute":"platform.support","value":{"web":true},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.free_tier","value":true,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:pricing","retrievedAt":"2026-08-05T14:03:17.404Z","confidence":0.48,"snapshotRef":null}},{"attribute":"pricing.model","value":"freemium","provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:pricing","retrievedAt":"2026-08-05T14:03:17.404Z","confidence":0.8,"snapshotRef":null}},{"attribute":"pricing.price_level","value":"low","provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.starting_gbp","value":0.4,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"pricing.transparent","value":true,"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"security.hipaa","value":true,"provenance":{"source":"https://newrelic.com/trust","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.75,"snapshotRef":null}},{"attribute":"reliability.status_page","value":true,"provenance":{"source":"https://status.newrelic.com","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"security.disclosure_policy","value":true,"provenance":{"source":"https://newrelic.com/.well-known/security.txt","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"security.fedramp","value":true,"provenance":{"source":"https://newrelic.com/trust","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.75,"snapshotRef":null}},{"attribute":"deployment.options","value":{"cloud":true},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"description.long","value":"End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.","provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}},{"attribute":"market.availability","value":{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"crawler:website","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.75,"snapshotRef":null}},{"attribute":"pricing","value":{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free tier with 100 GB/month, 1 full platform user, unlimited basic users","features":["Access to 50+ capabilities","Automatic logs obfuscation","No credit card required"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perpetual free tier with 100 GB/month of data ingest","contactSales":false,"includedLimits":{"basic_users":"Unlimited","data_ingest":"100 GB/month","full_platform_users":"1"}},{"free":false,"name":"Standard","summary":"$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB","features":["Ticketed support","2 business days support response SLA","SAML single sign-on","Unlimited basic users"],"minSeats":5,"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional full platform user","amount":99,"period":"month","currency":"USD"}],"description":"For small teams looking to get started with observability","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"5"}},{"free":false,"name":"Pro","summary":"$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data","features":["Unlimited full platform users","2-hour critical initial support response SLA","Data Plus eligibility","Extended data retention","Advanced admin capabilities"],"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":349,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":418.8,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"}],"description":"For teams with more than five engineers and complex workloads","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"None"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["Everything in Pro","FedRAMP Moderate and HIPAA eligibility","Priority ticket routing","1-hour critical initial support response SLA","24/7 dedicated support","Data Plus & advanced security"],"description":"For at-scale organizations with advanced security and support needs","contactSales":true,"includedLimits":{"full_platform_users":"None"}}],"addOns":[{"name":"Data Plus","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.6,"period":"month","currency":"USD"}]},{"name":"Advanced Compute"}],"summary":"From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.","currency":"USD","freeTier":true,"sourceUrl":"https://newrelic.com/platform/application-monitoring","retrievedAt":"2026-08-05T14:10:25.231Z","startingPrice":{"amount":0.4,"period":"month","currency":"USD"},"billingPeriods":["month","year"]},"provenance":{"source":"https://newrelic.com/platform/application-monitoring","sourceType":"assisted:claude-haiku-4-5","retrievedAt":"2026-08-05T14:10:25.231Z","confidence":0.6,"snapshotRef":null}}],"market":{"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[],"primaryMarkets":[],"hqCountry":"US"},"claimed":false,"updatedAt":"2026-08-05T14:18:36.156Z","formats":{"json":"https://www.vioscale.ai/api/v1/software/new-relic","markdown":"https://www.vioscale.ai/software/new-relic.md","html":"https://www.vioscale.ai/software/new-relic"}},"meta":{"source":"https://www.vioscale.ai","license":"CC-BY-4.0","generatedAt":"2026-08-06T23:58:56.470Z","disclaimer":"Independent, evidence-based. Every fact carries provenance."}}