# Jira Service Management alternatives

The highest-scoring alternative to Jira Service Management in IT Management Software is **PagerDuty** (82/100), against Jira Service Management's 59/100. Ranked on independent signals, not user reviews. No vendor pays for placement.

| # | Alternative | Score | Confidence | Compare |
|--:|---|--:|---|---|
| 1 | [PagerDuty](https://www.vioscale.ai/software/pagerduty) | 82 | 72% (medium) | [Jira Service Management vs PagerDuty](https://www.vioscale.ai/compare/jira-service-management-vs-pagerduty) |
| 2 | [Opsgenie](https://www.vioscale.ai/software/opsgenie) | 74 | 43% (low) | [Jira Service Management vs Opsgenie](https://www.vioscale.ai/compare/jira-service-management-vs-opsgenie) |
| 3 | [NinjaOne](https://www.vioscale.ai/software/ninjaone) | 58 | 70% (medium) | [Jira Service Management vs NinjaOne](https://www.vioscale.ai/compare/jira-service-management-vs-ninjaone) |
| 4 | [Freshservice](https://www.vioscale.ai/software/freshservice) | 58 | 53% (medium) | [Jira Service Management vs Freshservice](https://www.vioscale.ai/compare/freshservice-vs-jira-service-management) |
| 5 | [ManageEngine ServiceDesk Plus](https://www.vioscale.ai/software/manageengine-servicedesk-plus) | 53 | 36% (low) | [Jira Service Management vs ManageEngine ServiceDesk Plus](https://www.vioscale.ai/compare/jira-service-management-vs-manageengine-servicedesk-plus) |
| 6 | [Datto RMM](https://www.vioscale.ai/software/datto-rmm) | 51 | 54% (medium) | [Jira Service Management vs Datto RMM](https://www.vioscale.ai/compare/datto-rmm-vs-jira-service-management) |
| 7 | [Ivanti](https://www.vioscale.ai/software/ivanti) | 45 | 20% (low) | [Jira Service Management vs Ivanti](https://www.vioscale.ai/compare/ivanti-vs-jira-service-management) |
| 8 | [SolarWinds](https://www.vioscale.ai/software/solarwinds) | 44 | 54% (medium) | [Jira Service Management vs SolarWinds](https://www.vioscale.ai/compare/jira-service-management-vs-solarwinds) |

Jira Service Management itself ranks #3 of 9 in IT Management Software.

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*Source: Vioscale (https://www.vioscale.ai/alternatives/jira-service-management). Generated 2026-09-01T17:00:36.276Z.*