# Freshdesk alternatives

The highest-scoring alternative to Freshdesk in Customer Support is **Help Scout** (82/100), against Freshdesk's 68/100. Ranked on independent signals, not user reviews. No vendor pays for placement.

| # | Alternative | Score | Confidence | Compare |
|--:|---|--:|---|---|
| 1 | [Help Scout](https://www.vioscale.ai/software/help-scout) | 82 | 72% (medium) | [Freshdesk vs Help Scout](https://www.vioscale.ai/compare/freshdesk-vs-help-scout) |
| 2 | [Intercom](https://www.vioscale.ai/software/intercom) | 76 | 73% (medium) | [Freshdesk vs Intercom](https://www.vioscale.ai/compare/freshdesk-vs-intercom) |
| 3 | [Front](https://www.vioscale.ai/software/front) | 74 | 72% (medium) | [Freshdesk vs Front](https://www.vioscale.ai/compare/freshdesk-vs-front) |
| 4 | [Gladly](https://www.vioscale.ai/software/gladly) | 73 | 34% (low) | [Freshdesk vs Gladly](https://www.vioscale.ai/compare/freshdesk-vs-gladly) |
| 5 | [Dixa](https://www.vioscale.ai/software/dixa) | 71 | 53% (medium) | [Freshdesk vs Dixa](https://www.vioscale.ai/compare/dixa-vs-freshdesk) |
| 6 | [Zendesk](https://www.vioscale.ai/software/zendesk) | 68 | 73% (medium) | [Freshdesk vs Zendesk](https://www.vioscale.ai/compare/freshdesk-vs-zendesk) |
| 7 | [Chatwoot](https://www.vioscale.ai/software/chatwoot) | 66 | 73% (medium) | [Freshdesk vs Chatwoot](https://www.vioscale.ai/compare/chatwoot-vs-freshdesk) |
| 8 | [Crisp](https://www.vioscale.ai/software/crisp) | 53 | 54% (medium) | [Freshdesk vs Crisp](https://www.vioscale.ai/compare/crisp-vs-freshdesk) |
| 9 | [Tidio](https://www.vioscale.ai/software/tidio) | 53 | 75% (high) | [Freshdesk vs Tidio](https://www.vioscale.ai/compare/freshdesk-vs-tidio) |
| 10 | [Gorgias](https://www.vioscale.ai/software/gorgias) | 50 | 58% (medium) | [Freshdesk vs Gorgias](https://www.vioscale.ai/compare/freshdesk-vs-gorgias) |
| 11 | [HubSpot Service Hub](https://www.vioscale.ai/software/hubspot-service-hub) | 50 | 62% (medium) | [Freshdesk vs HubSpot Service Hub](https://www.vioscale.ai/compare/freshdesk-vs-hubspot-service-hub) |
| 12 | [Zoho Desk](https://www.vioscale.ai/software/zoho-desk) | 49 | 73% (medium) | [Freshdesk vs Zoho Desk](https://www.vioscale.ai/compare/freshdesk-vs-zoho-desk) |

Freshdesk itself ranks #6 of 15 in Customer Support.

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*Source: Vioscale (https://www.vioscale.ai/alternatives/freshdesk). Generated 2026-09-01T14:26:48.917Z.*